Housing Options Officer

at  Test Valley Borough Council

GRADE 7 SALARY RANGE £35,180.40 - £38,424.24 PER ANNUM

This is a great time to join Test Valley’s forward thinking and proactive housing team. We are looking for a new Housing Options Officer, this post plays a key role in the prevention of homelessness in the borough.
Housing Options Officers work with customers to prevent them from becoming homeless. Operating within both the legal framework and internal policies, you will carry out in depth housing assessments and investigate applications for assistance, whilst identifying how to ensure each customer maintains a home. This may be working with customers to save their current home or helping them to find a new one.
This is a busy role, in which you will manage a caseload and be responsible for ensuring the Council adheres to its legal responsibilities. You will work closely with colleagues across the housing service whose primary focus is to prevent and relieve homelessness.
We are looking for people who are dynamic, customer focused and who thrive in a busy and demanding environment. You will have a desire to help support people, as well as provide advice and assistance, whilst managing expectations.
Test Valley is a great place to work, with strong values and leadership making it a place for everyone to thrive. We pride ourselves on our open and friendly culture offering a professional, positive and stable working environment. We actively promote a good work/life balance as well as encouraging continuous learning and development with a programme of events designed to support employee wellbeing. Other benefits include local government pension scheme, generous holiday entitlement, free on-site parking and discounted leisure facilities. More information on our benefits can be found here: Employee Benefits | Test Valley Borough Council
The role is expected to be across our Andover and Romsey Offices with some flexibility for home working.
If you would like to discuss the role further, we can offer telephone or Teams appointments, please contact either Barbara Ward bward@testvalley.gov.uk or Hollie Humphrey, hhumphrey@testvalley.gov.uk or call on 01264 368000 and we will arrange a suitable appointment to answer any questions and provide further information.
We are an inclusive employer, committed to providing equality of opportunities for all and believe that employing people from different backgrounds, with a range of perspectives and experiences, helps us to deliver high quality services to residents.
We are proud to be a Disability Confident Employer who positively encourages applications from disabled people. If, as a disabled person, you meet the minimum criteria for a job then you will be guaranteed an interview, and we will ensure any reasonable adjustments are made to the interview process so that you can be fairly assessed for the vacancy.
Closing date for applications is Monday 10th February 2025. There will be an initial assessment day on Monday 17th February 2025 and Interviews will be held on Friday 21st February 2025.
Job Types: Full-time, Fixed term contract
Contract length: 15 months
Pay: £35,180.00-£38,424.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Work Location: In person
Application deadline: 10/02/202

Please refer the Job description for details