JOB DESCRIPTION

Please note, we, Zetec Services Limited are an agency working in partnership with the YMCA for this role

EXPERIENCE

• It is essential that you have At least one year’s experience of working in the housing sector
• It is essential that you have Experience of working in a psychological informed environment

ABILITY AND SKILLS

• It is essential that you have Ability to dealing with challenging behaviour in a calm and constructive manner, in particular with people that have compex needs.
• It is essential that you have Ability to form supportive relationships with service users always maintaining professional boundaries
• It is essential that you have Excellent communication skills (verbal and written)
• It is essential that you have Ability to work constructively as a member of a team and within a multi-agency framework
• An organised approach to work and good administrative and IT skills
  Job Type: Full-time
  Pay: £28,545.00 per year

Application question(s):

• Do you have an NVQ Level II or equivalent in Housing, Information, Advice & Guidance or Youth work or equivalent? Please state here what qualification you have ?
• Do you have Knowledge and an understanding of the psychological informed environment approach, if so how many years do you have working with what age group?
• How many years experience do you have working in the housing sector?
• How many years experience do you have working in a psychological informed environment?
• What experience do you have in dealing with challenging behaviour in a calm and constructive manner, in particular with people that have complex needs?
• Do you have 2025 evidence for right to work UK?
• It is not essential, but are you able to speak fluent Arabic?
• Are you available to work from Monday to Friday in the office, from 12 PM to 8 PM at our location (N8 8SG)?
• Would you like to be considered for our other office - to work from Monday to Friday in the office, from 10am-6PM at our location (EC1Y 8SE)?
• What your understanding of safeguarding, and how would you identify a safeguarding concern? Please provide a detailed response.

Work Location: In perso

THIS IS AN OFFICE BASED ROLE WORKING MONDAY - FRIDAY. NO HYBRID WORKING

YMCA are a independent charity that is affiliated to the YMCA movement. We work across some of London’s most deprived boroughs in Islington, Harringay, Tower Hamlets, Newham, Barnet and Hackney as well as the City of London. Over 600,000 young people call our area of London home.
The housing project currently provides short term temporary accommodation for single homeless vulnerable young people aged 18 to 35 from a variety of backgrounds including: offending, mental health, domestic violence and alcohol & drug abuse. The accommodation project is open 24/7 – 365 days a year.

JOB PURPOSE:

The aim of this post is to provide a direct housing and support needs service to vulnerable young people aged 16–35. This post will assist young people to move on to independent living by providing quality information, advice and guidance service providing benefit support to prevent rent arrears or build up arrears, budgeting and life skills support, thus embedding a psychological informed environment. This post requires close working with a range of agencies such as Floating Support, Housing Services, Housing Benefits and Children Services.