Housing Related Support Officer – Six months FTC
Salary: £31,022 to £32,597 depending on experience
Annual Leave: 25 Days plus bank holidays
Car Allowance: Generous mileage allowance
We’re looking for a compassionate and proactive individual to join our Extra Care team as a Housing-Related Support Officer. This is a rewarding opportunity to make a real difference in the lives of older and vulnerable residents, helping them live independently and happily in their homes.
You’ll be based across three Extra Care schemes, providing tailored support to customers —from helping with tenancy management and finances to organising social activities and promoting wellbeing. You’ll work closely with care staff, housing colleagues, and external partners to ensure residents feel safe, supported, and part of a thriving community.

• Supporting tenants to maintain their tenancies and live independently
• Assisting with budgeting, benefits, repairs, and personal admin
• Setting up and running social activities to reduce isolation and build community
• Responding to changes in tenants’ circumstances (e.g. health, bereavement, hospital discharge)
• Tackling anti-social behaviour and working with agencies to improve community safety
• Carrying out assessments and creating personalised support plans
• Encouraging tenant involvement and promoting the use of assistive technology
• Liaising with Somerset Lifeline and emergency response services