Salary range: £50,574 - £53,607 p.a. inc. London weighting
Contract: Permanent
Hours of work: 36 hours per week
Location: Civic centre and other locations from time to time

A LEADERSHIP OPPORTUNITY TO CHANGE LIVES

We are looking for an experienced and passionate leader to manage a frontline service and a team of officers supporting families and pregnant people facing homelessness. In this fast-paced and dynamic role, you will:

• Oversee a team delivering high-quality support to families, some of whom have complex needs
• Guide officers in assessing cases, identifying tailored housing solutions, and managing service user expectations
• Ensure compliance with homelessness legislation, leading on statutory decisions and prevention strategies
• Foster a flexible, person-centred approach, recognizing that every household’s needs are unique
• Lead, develop, and inspire your team, ensuring they have the skills and confidence to deliver exceptional outcomes

A PASSIONATE, RESILIENT AND SKILLED LEADER

We are seeking a motivated and ambitious individual with:

• Comprehensive knowledge of homelessness legislation and case law
• Hands-on experience in preventing homelessness and making statutory decisions
• A strong understanding of prevention strategies and housing pathways
• Proven experience in leading and managing a successful team
• Excellent negotiation and problem-solving skills
• A people-focused approach, with a commitment to delivering an exceptional service

This is an excellent opportunity to step into a leadership role where your work will directly impact lives. If you are ready for a challenging yet highly rewarding career move, we want to hear from you.
Apply today and be part of a team making real change happen.

• Oversee a team delivering high-quality support to families, some of whom have complex needs
• Guide officers in assessing cases, identifying tailored housing solutions, and managing service user expectations
• Ensure compliance with homelessness legislation, leading on statutory decisions and prevention strategies
• Foster a flexible, person-centred approach, recognizing that every household’s needs are unique
• Lead, develop, and inspire your team, ensuring they have the skills and confidence to deliver exceptional outcome