JOB TITLE: Housing Services Manager
LOCATION: Spalding
SALARY: £47,181 - £51,356 per annum
Are you a dynamic and experienced housing professional looking to make a positive impact?
South Holland District Council is seeking a Housing Services Manager, a pivotal position within our housing management team. The position is offered on a fixed-term basis until 31 March 2027, with the possibility of becoming permanent within the following six months.
Recently awarded a C2 grading by the Regulator of Social Housing, the Council has strong foundations in place, supported by a Housing transformation programme focussed on innovation and continuous improvement.
The Housing Services Manager will play a key role in shaping the direction of tenancy services across the district, ensuring residents receive high-quality, responsive, and sustainable services.

WHAT WE’RE LOOKING FOR

We’re looking for curious, proactive, and ambitious leader who is ready to unlock potential, drive innovation, and strengthen relationships with our customers and stakeholders. You’ll bring a proven ability to deliver results across a broad remit, confidently challenge the status quo, and lead teams through change. Comfortable challenging where necessary, ideal candidates will have experience reporting at committee level and advocating for their teams across an organisation.
We’d love to hear from you if you’re ready to take the next step in your leadership journey and help shape the future of housing services in the South Holland.
For any questions or for an informal conversation regarding the position, please contact either Vikki Cherry, Assistant Director – Housing at vcherry@sholland.gov.uk or 07976 642195.

• Accountable for an effective, quality and comprehensive tenancy management service at the very core of our housing service
• Achieving high levels of tenant satisfaction and tenancy sustainment
• To lead, motivate and manage a wide range of core functions across tenancy and estate management including neighbourhood estates, communal areas and shared spaces, anti-social behaviour and complex tenancy cases, safeguarding and vulnerable tenants together with rent income and debt recovery.
• Contribute to the achievement of housing targets and objectives across all service standards and performance indicators
• Play a key part in taking forward our services and delivering a community focused housing service that puts the tenants at heart of what we do.
• Manage significant budgets and lead multi-disciplinary teams with a focus on service excellence and financial sustainability.