URGENTLY HIRING

POSITION TITLE: Housing Stability Support Worker
DEPARTMENT/PROGRAM: Transitional Housing
REPORTS TO: Leadership Team
SUBMIT APPLICATION BY: Internal/External - Application Deadline: August 15, 2025
PURPOSE: The Busby Centre is a community not-for-profit organization working from a non-judgmental approach to advocate for, and improve conditions, for individuals and families within the County of Simcoe, and South Georgian Bay, who are experiencing homelessness or at imminent risk.
THE POSITION: Housing Stability Support Workers work alongside to build trusting relationships that are centered on providing individualized support plans within the transitional community. We are currently seeking individuals to assist in the seamless functioning of our housing-focused programming throughout the duration of the operating day. We are hiring a Housing Stability Support Worker to work overnights, working a minimum of every other weekend.
Please note: This is a PERMANENT contract, subject to yearly renewal based on employee performance and the availability of sufficient program funding. There is currently ONE PART-TIME position available.
LOCATION: 170 Essa Road (Lucy’s Place)

QUALIFICATIONS:

• Diploma or degree in social services related field or equivalent relevant experience.

o Willing to consider individuals in progress of obtaining the same.

• Excellent administrative skills including case management and computer use.

o Experience using and working knowledge of HIFIS an asset.

• Lived experience of homelessness and/or experience working with homeless and/or marginalized individuals is an asset.
• Demonstrated competence to work with challenging behaviors and stressful situations and possess effective conflict and crisis management skills.
• Knowledge of current social issues related to homelessness, mental illness and substance use preferred.
• Excellent interpersonal, verbal, and written communication skills and ability to set effective personal boundaries with both clients and co-workers.
• Proven ability to problem-solve, multi-task and work both independently and as an effective team member.
• Certification or ability to become certified as soon as possible in NVCI (Non-Violent Crisis Intervention) and Level C First Aid and CPR, including working knowledge of AED is required.
• Vulnerable Sector Screening (Police Check) required.
• For overnight shift:
• Able and willing to work overnight (awake).

WAGE: $22.75 per hour

• Passion to support individuals and groups living on a low income who have support needs within a supportive environment.
• Experience in case planning/management with individuals and assisting them in developing life skills.
• Respectful, supportive and engaging approach to persons with physical disabilities, addictions, mental health and other life challenges
• Experience supporting group activities
• Must have exemplary emotional intelligence, communication, conflict management, organization and problem-solving skills
• Proficient with Microsoft Office and Google Suite (Google Docs, Sheets, etc.) 
• Ability to work professionally as a team member with staff, participants and community members
• Experience working within a non-profit and/or social services environment preferred
• Ability to work sensitively and effectively with people from various abilities, life situations and cultural backgrounds
• Maintain and update daily records of participant interactions in a timely manner through HIFIS (Homeless Individuals and Families Identification Services).
• Site and Program Supervision within the team model:
• Oversee program operations, supervise volunteers, model Busby Centre policies/procedures and provide oversight to support staff for housing-focused activities/tasks in support of participants.
• Collaboration and Communication with Coworkers, Supervisor and Volunteers
• Maintain open and appropriate communication with all staff, volunteers, and managers, and utilize available support and supervision, as necessary.
• Carry out daily cleaning routine and protocols:
• Perform routine cleaning, laundry, and garbage duties daily, in adherence to proper health and safety protocols.