Catholic Charities is the social service arm of the Catholic Diocese of Winona-Rochester serving the twenty southernmost counties of Minnesota. For over 75 years, Catholic Charities of Southern Minnesota has served the poor and marginalized regardless of age, gender, ethnic background, or faith tradition.
Catholic Charities of Southern Minnesota is seeking a full-time Housing Support Supervisor in our Rochester location.
We are seeking a dedicated and compassionate candidate to join our team. This role requires a strong commitment to supporting staff and helping residents navigate challenges and access necessary resources for their well-being.

JOB DESCRIPTION:

Catholic Charities is looking for a case manager to provide case management services as defined by Minnesota Statute or service agreement to the clients of the Adult Advocacy Program with a full caseload,. T
The ideal candidate should be committed to working with individuals in a manner that promotes their dignity and sense of self-worth, be creative, organized, show ability to multi-task and possess a real passion for helping others. Adhere to deadlines and possess strong verbal and written communication skills.

SKILLS

• Excellent communication skills to mediate and foster positive relationships with staff, outside agencies and residents.
• Experience in crisis intervention and management, with the ability to handle sensitive situations with empathy and professionalism.
• Background in social work or addiction counseling is preferred to support residents’ diverse needs effectively.
• Ability to work collaboratively with residents, staff, and external organizations.
• Strong organizational skills with attention to detail in managing multiple tasks simultaneously. This role is essential for creating a thriving community atmosphere while ensuring compliance with all relevant housing regulations.

QUALIFICATIONS

• Bachelor’s degree in Social Work (BSW) or related human services field required or 5 years relevant experience.
• Minimum of 2–3 years of supervisory experience in a social service, housing, or related setting.
• Experience working with individuals experiencing mental health conditions and substance use disorders.
• Knowledge and demonstrated application of Housing First, Harm Reduction, and Trauma-Informed Care models.
• Strong communication, organizational, and coaching skills.
• Ability to work effectively with individuals from diverse cultures, backgrounds, and life experiences.
• Proficiency in Microsoft Word and Excel.
• Valid driver’s license, reliable vehicle, and proof of insurance required.
• Preference given to those with Housing Support Supplemental Services experience (HSSS)
  Join us in making a meaningful difference in the lives of those we serve through compassionate care and dedicated support!
  Catholic Charities is an is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status
  Job Type: Full-time
  Pay: $49,000.00 - $54,000.00 per year

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Education:

• Bachelor’s (Preferred)

Experience:

• Housing Support Supplemental Services : 1 year (Preferred)
• Supervisory in social service, housing, or related area: 2 years (Required)

License/Certification:

• Driver’s License (Required)

Ability to Commute:

• Rochester, MN 55901 (Required)

Ability to Relocate:

• Rochester, MN 55901: Relocate before starting work (Required)

Work Location: In perso

• Manage daily operations of housing properties, ensuring compliance with program procedures and service contract requirements
• Facilitate staff onboarding and training in accordance with program procedures
• Communicate and coordinate services effectively with all team members, both in writing and in person
• Oversee and assist team members by offering continuous feedback, guidance, and coaching throughout daily interactions, monthly supervision sessions, and team meetings.
• Hold required monthly team meetings with staff to guarantee consistency and effective communication
• Observe team morale and tackle any staff behavior that lacks inclusivity, support, or positivity.
• Conduct comprehensive annual performance evaluations and, when necessary, implement performance improvement plans.
• Create and manage schedules for staff and interns to guarantee complete shift coverage.
• Participate in a weekend on-call rotation to offer supervisory assistance.
• Collaborate with residents to create “plans moving forward” that support lease compliance and housing stability.
• Model trauma-informed care practices and language, using a harm-reduction and housing-first approach.
• Facilitate monthly resident meetings (PSH programs only).
• Maintain accurate resident documentation, including but not limited to goal plans, case notes, incident reports, etc.
• Maintain attendance records, disciplinary action, staff one-on-one records, receipts, and other required documentation.
• Ensure necessary supplies and services are in place for effective building operations.
• Participate in weekly meetings with Program Director.
• Meet weekly with the Olmsted County Social Worker and Property Manager to coordinate services and building operations.
• Plan and facilitate community-building activities, resident meetings, and opportunities for engagement with the larger community.
• Collaborate with other agency teams to support housing/shelter perspectives and services.
• Build and maintain relationships with external partners, including county agencies, law enforcement, and community service providers, to enhance resource access for residents.
• Perform other duties as assigned.