JOB OVERVIEW

Working Hours: 16 hours per week , shift patterns and flexibility will be discussed during the interview. The provision of the contract is between 09:00 and 18:00 Monday- Friday.
This role is part of wider homeless project, directly working with wider partner organisations. The service provides accommodation and support for low/medium-risk people eligible for our support after receiving the Right to Remain (refugees) in The UK and finding themselves homeless.
£12.60 per hour (RLW outside London)

Responsibilities:

• Support Service Users: Assess individual support needs, create safety plans, assist with housing applications, Housing Benefit claims, and rent payments.
• Property Management: Ensure properties meet our high Standard, address maintenance issues, and offer guidance on housing-related matters.
• Collaboration: Work alongside Benefits, Partners and housing authorities to achieve the best possible outcomes for our users.

REQUIREMENTS

• Resilient individuals who know how to maintain a healthy work-life balance.
• Problem-solvers who enjoy thinking creatively to overcome challenges.
• Emotionally intelligent people who understand and respond to human behaviour.
• Team players eager to collaborate and contribute positively.
  If you are passionate about making a difference in the lives of others and possess the necessary skills, we encourage you to apply for this rewarding position as a Housing Support Worker.

ESSENTIAL SKILLS

• Strong interest in engaging with people, adapting communication styles and making informed decisions.
• Ability to work professionally whilst balancing service user needs
• Excellent organisational skills, with the ability to manage multiple priorities.
• Competent ICT skills (Outlook, Word, Excel) – internal systems training provided.

ESSENTIAL REQUIREMENTS:

• Full UK driving license
• Access to a vehicle and business car insurance (mileage reimbursed at 45p per mile).
• Willingness to travel for business purposes.
• Enhanced DBS check
  Must be eligible to work in the UK
  Job Type: Part-time
  Pay: £12.60 per hour
  Expected hours: 16 per week

Benefits:

• Flexitime
• Free parking

Work Location: In person
Application deadline: 21/08/2025
Reference ID: HSW202

• Support Service Users: Assess individual support needs, create safety plans, assist with housing applications, Housing Benefit claims, and rent payments.
• Property Management: Ensure properties meet our high Standard, address maintenance issues, and offer guidance on housing-related matters.
• Collaboration: Work alongside Benefits, Partners and housing authorities to achieve the best possible outcomes for our users