We are currently looking for a Housing Support Officer to work at a well-established Housing Association in St Helen’s!.

REQUIREMENTS:

• Right to work in the UK
• Experience within a similar setting is desirable.
• Experience within a Housing / Support position is essential
  Please apply using a fully up to date CV / work history
  Job Types: Full-time, Permanent
  Pay: From £24,000.00 per year

Shift:

• Day shift

Experience:

• Housing / Support: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

PURPOSE OF THE ROLE:

To assist the Support Manager in the running of the accommodation provision and provide an efficient housing support service to the residents as a member of the housing team.

RESPONSIBILITIES:

Housing Management and admin, resident support, maintenance, teamwork,
Ensure all files and records are kept up to date, check rent accounts chasing up arrears and solve queries.
To conduct interviews with applicants
To deal with complaints from residents, to deal with breaches of tenancy by residents, to empathise and support resident’s feelings and attitudes, report any damages,
To support residents with exit strategies and assist when moving on, to assist with external appointments for residents including GP appointments etc.
You will work as part of a team and report to the service manager
Pay: Starting at £24,000 per annum
Hours: 35 hrs per week. Shift work between the hrs of 7am - 9pm Monday - Sunday
Location: St Helen’s