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Houston - Customer Service Representative at Bacon Nation Inc

, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Sep, 26

Salary

0.0

Posted On

25 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Phone Etiquette, Verbal Communication, Written Communication, Interpersonal Skills, Multi-tasking, Organization, Prioritization, Data Entry

Industry

Wholesale Hardware;Plumbing;Heating Equipment

Description

Description Our Customer Service Representatives are the first point of contact for our clients and play a vital role in the success of our trades company. They handle incoming calls, schedule service appointments, provide clear communication between customers and technicians, and ensure every client receives professional and timely support. With strong organizational skills and a commitment to excellent service, they help create a positive experience from the initial inquiry through job completion. Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

Responsibilities

Act as the first point of contact for clients by handling calls, emails, and chats to schedule service appointments. Coordinate communication between customers and technicians while providing information on products and pricing.