ABOUT BATGROUP

Batgroup’s mission is to bring “well-being at home” to millions of households through high-quality cleaning services. Head-quartered in Switzerland, we already support 150 employees and more than 4,000 trusted professional cleaning agents across Europe—and we’re scaling fast. Our brands range from on-demand cleaning (Batmaid) to SaaS solutions for household staff management (Batsoft), all united by a commitment to fair work conditions and the fight against the black market in home services.

REQUIREMENTS

• 1 – 3 years’ experience in HR administration, HR assistant, or similar support role.
• Familiarity with HRIS / payroll systems and digital collaboration tools (e.g., Google Workspace, Slack, Notion, CRM).
• Working knowledge of German labour regulations is a plus.
• Excellent organisational skills, discretion with confidential data, and a proactive, hands-on approach.
• Fluent German (C1) and English (B2+); French or Italian is an advantage
• Ability to work independently 8–16 hours per week, with at least one regular full day.

ROLE OVERVIEW

As our first HR & Administration Associate, you will keep Batgroup’s people operations running smoothly while working one to two days per week (8–16 hrs, 20–40 % FTE). You’ll combine hands-on HR support for our office team and field agents with light office-management and executive-admin tasks. The role is ideal for an organised, service-oriented generalist who enjoys building scalable processes in a growing international environment.

KEY RESPONSIBILITIES

• Employee lifecycle support – prepare contracts, organise right-to-work checks, register new hires in the HRIS, and coordinate off-boarding and exit interviews.
• Onboarding coordination for cleaning agents – collect permits, set up digital tools, schedule trainings, and ensure payroll data is accurate.
• HR administration & compliance – maintain personnel files (digital and physical), track absences and statutory leave, and help keep company policies up-to-date.
• First-line employee support – answer questions on benefits, payslips, contracts, and performance reviews; escalate complex cases to your manager.
• Recruitment logistics – post job ads, screen CVs, schedule interviews, and coordinate background checks.