NEAR HOLSWORTHY

£30000-£32000
We are seeking a proactive and dedicated individual to lead our clients administrative and HR functions, ensuring professional standards and compliance across their rural organisation.

ABOUT YOU

We are looking for a motivated and well-organised professional who can balance multiple responsibilities while ensuring a high standard of service delivery.

Key skills and experience include:

• Strong organisational skills
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Confidence in engaging with stakeholders at all levels and the ability to challenge constructively when needed.
• Prior experience in HR, ideally within a charity setting.

ABOUT THE ROLE

As the HR & Administration Lead, you will play a pivotal role in managing and developing administrative support, governance, HR functions, and customer service operations. This is a fantastic opportunity to make a real impact in a environment where you will oversee a HR and Administration team delivering essential services to both staff and the public.

KEY RESPONSIBILITIES

• Lead and manage the Customer Service Team and Personnel Officer to deliver an efficient administrative support service.
• Oversee all HR functions, ensuring adherence to policies, procedures, and legal requirements.
• Support line managers with employment matters, including grievance and disciplinary procedures.
• Provide governance support, including policy development, coordination of corporate meetings, and administrative support to senior management.
• Support the CFO with data management, including key performance indicator reporting and compliance with data management policies.
• Ensure staff have appropriate resources..
• Coordinate customer complaints and support leadership to resolve issues effectively.
• Provide administrative support to the Senior Leadership Team, assisting with correspondence management.