The HR Administration Manager is accountable for the delivery of effective administration of the following processes (Hire to retire, employee vetting, employee data management and occupational health) by driving continuous improvement initiatives, through innovation and best practice to deliver quality, compliant procedures.
The role is responsible for leading a team of 21, supporting the EQUANS UK Business Unit key stakeholders to deliver strategic and operational people initiatives that maximise the performance of the Business.
The role reports into the Head of Employee Services, and is one of the three key leaders in Employee Services.
This role will deputise for the Head of Employee Services where applicable due to availability or business demand.

What will you deliver?

• Support the delivery of the UK Business Unit strategy and vision and related payroll projects.
• Responsible for the delivery of a great employee experience through HR Administration services to agreed SLA’s & KPI’s relating to current legislation and internal policies.
• Ensure adequate process controls and segregation of duties are in place, to support Cybersecurity, Ethics and GDPR.
• Address process failures with stakeholders and business leads, identifying root cause to ensure appropriate action plans are in place and followed.
• Identify opportunities for process improvement liaising productively with HR & Central IT teams.
• Ensure all process documentation/desktop procedures are up to date and understood by team members.
• Handle escalations through to resolution.
• Provide expert guidance on HR processes, legislation, and compliance requirements.
• Work with Senior Payroll Manager to simplify and improve processes across Employee Services to ensure quality, compliant procedures that improve the employee experience.
• Coordinate the annual salary review system updates ensuring timely and accurate delivery to employees.
• Support contract mobilisations and demobilisations to ensure effective, accurate timely transition
• Create a culture that promotes high levels of employee engagement through inspiring leadership, driving continuous improvement and customer focus.
• Support monthly contractual changes ~280 new starters; ~252 leavers and ~300 contract amendments with 30 different T&Cs.