THE COMPANY:

Astute Ltd, established in 1998, is a leading Marketing Services Consultancy.
Our main operations are based on business-to-business Marketing Services & Outbound Telemarketing. We currently provide services for IT organisations like; BT, Vodafone, Mitel, among others.

The key services offered by Astute are:

• Appointment Setting & Lead Generation
• Technical / Commercial Profiling & Analysis
• Database Validation
• Seminar Registration & Follow Up

Our lead generation services are designed to identify and qualify new business opportunities to increase our clients’ market share and prove return on marketing investment.
We have been very busy and experience an increase in clients’ contracts. In fact we are heavily recruiting!
This means a dynamic, stimulating and diverse environment where no two days are the same!

THE ROLE:

You will be involved in all aspects of administration and support for a busy team in a successful and expanding business. You will be reporting to the HR Manager. This role would suit a very organized, pro-active, process driven individual wanting to start or advance their HR career.

MAIN DUTIES & RESPONSIBILITIES:

• New starters’ contact and on-boarding process including relevant checks and forms
• Preparations of employment contracts, promotion letters, etc
• Compile new starters files and update internal user database
• Take absence calls and notify correct line managers; maintain & update systems
• Support line managers with return to work forms and meetings
• Process holiday requests & queries
• Maintain all systems accurately on a daily basis
• Update daily, weekly and ad hoc HR reports
• Assist with payroll administration
• Exit interviews & process leavers
• Complete reference requests
• Flexible working requests and equipment issue
• Ensure information is kept in line with the GDPR
• Understand internal HR policies, processes and practices to be able to answer employee’s queries in a timely manner
• Provide admin support to the HR Manager and assist with any other general admin tasks as and when required
• Deal with general HR and office admin duties on a day to day basis such as: post, deliveries, stationery orders, maintenance requests, front of office duties, etc

Person Specifications:

• Must have administration experience
• HR/Recruitment administration experience will be an advantage
• Experience in dealing with confidential information
• Calm and mindful when dealing with sensitive matters
• Resourceful and flexible
• Motivated and enthusiastic with a strong desire to complete tasks
• Can act on their own initiative and responds positively to new ideas
• Accurate and always works with a high attention to detail
• Responds constructively to difficult circumstances
• Confident and courteous manner, able to communicate with all levels of management
• Demonstrates a high degree of personal integrity
• Strong IT skills across the full range of Microsoft Office applications