• Deliver accurate and timely People administration across the full employee lifecycle, including onboarding, employee changes, family-friendly leave, flexible working requests, and offboarding.
• Manage and coordinate all pre-employment checks globally, ensuring right-to-work verification, references, and onboarding documentation are completed in line with legal and company requirements.
• Administer employee changes, including promotions, transfers, restructures, TUPE transfers, and contractual amendments, maintaining accurate records and service levels.
• Act as the first point of contact for People queries, providing professional, customer-focused support and guidance to employees, managers, and stakeholders.
• Maintain the accuracy, integrity, and confidentiality of employee data within Dayforce and other People systems, acting as a key system administrator.
• Ensure all People administration activities comply with employment legislation, GDPR, company policies, and regulatory requirements, including FCA accreditation
• Produce and maintain People reports, dashboards, and management information to support operational activities and business decision-making.
• Collaborate with People Business Partners and Centres of Excellence to continuously improve People processes, systems, and employee experience while supporting wider business priorities and initiatives.

About you

• Previous experience within an administrative support role is essential
• A strong understanding of employee lifecycle processes, including onboarding, employment changes, family-friendly leave, flexible working, and offboarding
• Outstanding organisational skills, with the ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment
• Excellent communication skills, both written and verbal, with the confidence to build positive relationships with colleagues and stakeholders at all levels  
• A professional and discreet approach to handling sensitive and confidential information, with a strong understanding of GDPR requirements
• Good working knowledge of Microsoft Office applications, particularly Excel, Word, Outlook and Teams
• A proactive and solutions-focused mindset, with the ability to work independently and as part of a team
• Strong attention to detail and problem-solving skills, with the confidence to identify issues and recommend appropriate solutions
• A positive, flexible and adaptable approach, with a commitment to delivering exceptional experience to all Halfords colleagues