DESCRIPTION

Join our dynamic HR team as a key player in streamlining operations and delivering essential support. In this role, you’ll manage a variety of administrative and operational tasks, helping to ensure our HR processes run smoothly, our records remain precise, and communication flows seamlessly between employees, managers, and external partners.

SKILLS, KNOWLEDGE AND EXPERTISE

• Previous experience in an HR or administrative support role preferred
• Strong organisational and time-management skills
• Excellent communication skills
• High level of attention to detail and confidentiality
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to manage multiple priorities and work proactively in a fast-paced HR environment

• Provide administrative support to the HR team, collect and distribute daily incoming mail,
  including checking and managing the HR Post Box. Respond to recruitment inquiries and

reference requests promptly.

• Maintain organised filing and scanning systems; ensure all scanned documents are properly

archived and hard copies are destroyed and are maintained in line with data protection

legislation.

• Providing assistance with routine enquiries from management and colleagues in line with policies

and procedures.

• Manage new starter processes, including verifying documentation, updating trackers, chasing

outstanding paperwork, and issuing reference requests and DBS forms.

• Track probationary periods, chase for outstanding reports, and issue confirmation letters upon

successful completion.

• Coordinate pension enrolment process post-probation, liaising with Payroll and the Pension

Provider.

• Process leaver documentation, monitor the Leavers Checklist, and follow up on outstanding exit

interviews and manager checklists.

• Generate and input weekly sickness reports into HR systems.
• Track and chase outstanding medical documentation.
• Liaise with Social Security regarding benefit payments, particularly for long-term sickness cases.
• Monitor long-term absences and related pay triggers.
• Manager the absence stage trigger workflow actions, generating reports and supporting

managers in scheduling stage meetings.

• Print and support the weekly HR Audit Report for Finance, including retrieving personnel files

when necessary.

• Track employee eligibility for long service awards; prepare letters and notify managers.
• Support the seasonal onboarding of Seasonal casual workers, ensuring completion of all

documentation and induction meetings.

• Post-holders will be expected to undertake reasonable requests from managers in line with the

range and scope of the post.

• The conduct of the post holder must be in accordance with the terms of any Jersey legislation e.g.

employment legislation, human rights etc