Job Title: HR Administrator
Location: Oldbury, Birmingham B68
Salary: £25,396 – £28,000 (depending on experience)
Job Type: Full-time, Permanent

ABOUT US

Our client is a privately owned SME based in the West Midlands and proud to be one of the UK’s leading providers of home repair and emergency services. With a national network of over 200 fully qualified engineers, we deliver reliable, high-quality solutions across a wide range of trades — including plumbing, heating, electrics, drainage, and locks.
At the heart of our business is a commitment to doing things properly. They prioritise customer service, professionalism, and trust, ensuring that whether it’s a routine job or an urgent repair, their customers know they’re in safe hands. Every member of the team is trained to the highest standards and dedicated to delivering results with care and consistency.
They’re a fun, inclusive, and values-led organisation, and their mission is simple: to provide a customer experience so smooth, dependable, and personal that their customers never need to look elsewhere.

THE OPPORTUNITY – HR ADMINISTRATOR

They’re seeking a proactive and detail-oriented HR Administrator to join their collaborative team in Oldbury. This is a pivotal support role that spans both the HR and Finance (Invoices only) functions, ensuring the smooth running of their internal operations.
You’ll be responsible for delivering high-quality administrative support across employee lifecycle processes, maintaining compliance and accurate records, and assisting with key finance tasks such as invoicing and data entry. Whether it’s supporting onboarding, managing documentation, or helping keep our numbers on track, you’ll play an important role in supporting both people and performance.
This role is perfect for someone with prior experience in HR administration or office support, who’s looking to grow within a fast-paced, supportive, and people-first environment. You’ll contribute directly to shaping a positive employee experience and helping drive the success of our broader People and Business strategy.

SKILLS & EXPERIENCE

• Proven experience in a similar HR, office, or administrative role.
• Strong organisational and multitasking abilities with meticulous attention to detail.
• Excellent verbal and written communication skills.
• Comfortable prioritising tasks in a fast-paced, evolving environment.
• High level of initiative, with a proactive and flexible approach to problem-solving.
• Competent with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Exposure to dynamic or scaling business environments.
• CIPD Level 3 (completed or in progress) is desirable but not essential.