ABOUT THE COMPANY:

OCS UK & Ireland is a leading facilities management company with a turnover of £2bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
Working at OCS is more than just a job; it’s an amazing opportunity to begin or expand your career in Facilities Management. OCS has an ambition to become an ‘Employer of choice’ in our sector and is proud to invest in our colleague’s personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes aligned to the knowledge, skills and behaviours attached to their roles.

ABOUT THE ROLE:

Days of Working: Monday to Friday
Shift Pattern: 09:00am to 17:30pm
To manage a small team within the HR Advisory Function, ensuring that the business is provided legal, commercial employee relations advice, guidance and risks are managed and mitigated where necessary. To own a caseload of high risk, complex ER cases to conclusion, mitigating and highlighting risks where possible. To act as the Strategic Partner’s point of contact for escalation for ER matters and resolutions

KEY RESPONSIBILITIES:

Functional

• Act as escalation point for high-risk employee relations cases in the business areas in the area of responsibility, including discrimination, collective grievances, collective redundancy, ill health and medical capability, ensuring the team are clear on the next steps and why.
• To coach the team on ER matters to ensure team knowledge growth and development.
• To manage team performance, attendance, conduct and delegate workload
• To act on feedback of the service and generate action plans for improvement in partnership with the Continuous Improvement Manager and ER Manager
• To attend weekly/bi-weekly quarterly meetings on ER Cases and ER risk where necessary in support of own caseload and the teams
• To have ownership of the Safe call reports in the business areas supporting- ensuring the team drive these to conclusion efficiently.
• To keep the letter documentation up to date on Teams, SharePoint etc, to ensure the correct documents are available and used at all times.
• To have good knowledge of the business areas in remit

General

• Avoid conflict of interests between personal interests and the interests of the UK & Ireland group.
• Exercise independent judgment, reasonable care, skill and diligence when carrying out their duties.
• Act in good faith and promote the long-term success of each company within the UK & Ireland group for the benefit of all members and wider stakeholders.
• Adhere to and promote the UK & Ireland group’s policies on equality & diversity, information security, health and safety and data protection in the performance of their duties and the management of the MyER Function in the People Team reporting into them.
• Support and promote the UK & Ireland group’s sustainability plans and policies, including the Carbon Management Plan, and carry out duties in a resource effective way, recognizing the shared responsibility of minimizing negative environmental impacts wherever possible.