Job Title: HR Advisor
Location: Remote/ Hybrid, based in Nottingham
Salary: £28,000 - £30,500 per annum
Job type: Permanent, Full Time - Monday to Friday 9am to 5:30pm
Total Care Matters is a well-established provider of residential children’s homes across the East Midlands, caring for young people aged 8-17. With nine homes and more on the horizon, we’re committed to delivering exceptional outcomes and achieving ’Outstanding’ ratings from Ofsted. We believe a thriving team is key to delivering excellent care - and you’ll be part of making that happen.

ABOUT YOU:

• A confident communicator and advisor to staff and managers alike
• Highly organised with excellent attention to detail
• Confidence handling ER casework and advising managers at all levels.
• A proactive, can-do attitude and a genuine passion for supporting people.
• Comfortable working with HRIS, MS Office, and managing data effectively
• Knowledgeable in employment law and safeguarding best practices
• Championing initiatives that make us an employer of choice in the care sector
  We’re looking for someone who’s confident, approachable, and an excellent communicator - someone who can combine compassion with professional rigour.

ABOUT THE ROLE:

Do you believe every child deserves a safe, nurturing home where they can thrive, learn, and build meaningful relationships? At Total Care Matters, we share your passion - and we’re growing our team.
We’re looking for a committed and compassionate HR Advisor to help us shape a supportive workplace culture that empowers those who care for our children.
As our HR Advisor, you’ll be a vital part of our friendly HR team, supporting the people strategy and providing day-to-day HR operational support. Reporting to the HR Business Partner, you’ll be a trusted point of contact for managers and staff, handling employee relations, supporting performance and wellbeing, and contributing to strategic projects.

KEY DUTIES:

• Full cycle of employee relations including absence, performance, disciplinaries, and grievances
• Co-ordinating safeguarding related HR processes including leading on safeguarding investigations
• Managing flexible working requests, maternity/paternity processes, and absence referrals (including Occupational Health)
• Monitoring and reporting annual leave via the HRIS system
• Overseeing QCF Level 3 and 5 qualifications tracking and liaising with assessors
• Conducting staff surveys and exit interviews and analysing feedback
• Working with our employment law advisors to ensure compliance across all HR activities