ESSENTIAL QUALIFICATIONS & EXPERIENCE

• Solid experience in employee relations and HR advisory work
• Confident communicating with stakeholders at all levels
• Experience in drafting professional, accurate documentation
• Proficient IT skills including Microsoft Office and HR systems (iTrent would be highly desirable).
• Proven experience providing advice on complex ER matters.

• Be the first point of contact for managers requiring HR advice and support.
• Lead and guide on a wide range of ER cases, including:
• Sickness absence (short & long term)
• Disciplinaries, grievances, and investigations
• Performance and capability management
• Flexible working and whistleblowing cases
• Support with suspension processes and occupational health referrals.
• Schedule and attend formal HR meetings, including accurate note-taking.
• Draft formal documentation, including outcome letters and case correspondence.
• Maintain positive working relationships with trade union representatives.
• Monitor absence triggers and ensure compliance with internal policies.
• Deliver coaching and training to managers on key HR topics.
• Support on HR projects and contribute to the development of policies and practices.