As a HR Advisor, you’ll play a key role in shaping an engaging and positive workplace—supporting our teams from hire to retire! Working closely with our People Partners and relevant stakeholders, you’ll help drive a culture where employees feel valued, motivated, and supported, all while living and breathing our SMILE values.
The HR Advisor will provide support to the People Partners for dedicated business areas as they oversee all employee relations practices and processes to ensure alignment with Company goals.

QUALIFICATIONS

• Good basic standard of education, 4 GCSE’s or equivalent Grade C or above including English and Maths
• CIPD would be an advantage but not essential
• Willing to work towards qualifications to assist with their own personal development

SKILLS AND EXPERIENCE

• Effective written and verbal communication skills
• Excellent organisational skills and ability to work to tight deadlines
• Ability to prioritise workload
• Ability to work on own initiative
• Attention to detail
• Clean driving licence
• Confidentiality
• Ability to work solely and as a member of a team
• Ability to build and maintain effective stakeholder relations both internally and externally

WHY JOIN US?

• Be part of a supportive and people-first team Grow your HR career with training and development opportunities Enjoy flexible working with a mix of remote and in-office presence * Work with a company that values collaboration, inclusivity, and employee well-being
• General
• To undertake any other duties that fall into the job criteria To conform with all Company policies and procedures including Health and Safety To treat all employees, customers and suppliers with dignity and respect and adopting the Company SMILE values at all times
  This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

• Support Managers & People Partners – Provide first-line advice on HR matters, including absence, conduct, performance, and employee relations
• Drive People Solutions – Help shape and implement people strategies that align with business goals and support workforce needs
• Employee Relations & Case Management – Assist with disciplinary, grievance, TUPE, redundancy, and dismissal processes as and when required
• Data & Insights – Support People Partners in compiling HR metrics to track performance and engagement
• Training & Development – Help deliver training on company policies and employment legislation
• Policies & Compliance – Ensure policies align with best practices, company objectives, and employment law
• Flexible & Proactive Approach – Work remotely as needed, with a strong presence at Head Office and the ability to travel to other locations