International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. International SOS Government Services administers the TRICARE Overseas Program providing high-quality, accessible health care services for U.S. Military service members, family members, retirees, and other eligible beneficiaries overseas.

ABOUT THE ROLE

This role involves providing responsive HR advisory services to managers and employees, offering quality guidance and support to resolve employment issues. You will interact with people managers, senior leaders, and country HR leads, building effective working relationships and prioritizing queries efficiently.

KEY RESPONSIBILITIES

• Collaborate with recruiters and agencies to support job requisitions, advertising, candidate screening, interviews, and offers.
• Provide practical advice on employee relations and HR procedures, including induction, probation, performance, contract changes, rewards, investigations, mediations, disciplinary actions, and terminations.
• Enhance the new hire experience through induction presentations and follow-up evaluations.
• Support annual HR cycles and practices, including performance reviews, development, career and compensation reviews, compliance training, engagement surveys, wellbeing, and DEI initiatives.
• Update monthly payroll changes and ensure accuracy before final submission.
• Prepare and report basic HR analytics trends, collaborating with HR colleagues and global partners.
• Contribute to planning and implementing HR and organizational development projects, with occasional travel to EU operations.
• Ensure timely communication with managers and employees.
• Participate in HR team meetings to solve problems and propose continuous improvements.