HR and Compliance Manager

at  Fakenham Medical Practice

A fantastic opportunity has arisen for an enthusiastic, well organised, and resourceful HR and Compliance Manager to lead our friendly and professional team, working alongside the Operations Manager and CEO in delivering high standards of support and advice to our staff. Are you seeking a role where you can combine your people skills, compassion, and professionalism? Only 10 minutes from Norfolks Champagne Coast, we advocate a healthy work life balance and provide support and training for all employees. We are a training practice for Registrars and have students from both UEA and Cambridge University.
Investing in our people is top of our priorities and have created a friendly and welcoming atmosphere. To enhance relaxation and team well-being we organise activities such as away days, bike to work scheme, lunchtime walks, beach running, and regular coffee reset times along with ice cream deliveries in the summer! Experience of primary care management is desirable, but not essential. The ideal candidate will have proven people management, communication, organisational and IT skills.
An understanding of NHS regulations would be advantageous in this role. Main duties of the role Oversee the smooth running of the HR function of practice, including managing staff, facilities, and resources to include - maintaining HR records, scheduling dates for appraisals, immunisations of staff, recruitment and retention of staff, staff development and training, understanding and implementing legislation and performance reviews (implementing performance improvement plans if needed), monitor leave and unplanned absences, lead on disciplinary and grievance submissions, maintain and update as appropriate the induction process and booklet, Update the staff handbook as required. Ensure all practice procedures for staff are in accordance with employment law and update as necessary regarding changing legislation. Ensure the delivery of high-quality patient care by monitoring patient satisfaction, clinical outcomes, and patient safety and adherence to regulations.
Develop and implement practice policies and procedures in compliance with regulatory requirements and best practices. Manage relationships with stakeholders, including patients, suppliers, GP partners and external partners. Maintain accurate and up to date records, including patient information, staff files and performance reports. Ensure that complaints, significant and learning events are investigated and responded to.
Management of these are reviewed for quality and performance compliance. Skills and Qualifications Ideal a degree in Human Resources (CIPD level 5 and above), Business Administration, Law or a related field Proven experience in HR management and compliance roles, preferably within the healthcare sector. In-depth knowledge of accreditation standards and regulatory requirements, including CQC. Strong understanding of HR best practices and employment laws.
Excellent organisational, analytical, and problem-solving skills. Strong interpersonal and communication skills, with the ability to work effectively with diverse teams. Proficiency in HR software and compliance management tools. Personal Attributes: High level of integrity and ethical standards.
Detail-oriented and meticulous in documentation and reporting. Ability to work independently and as part of a team. Strong leadership and decision-making capabilities. Benefits Competitive Salary, NHS pension, discount scheme, access to financial advisor and much more.
Opportunity for career development and progression. Working with a supportive and dedicated team. Contributing to the delivery of high-quality patient care

Please refer the Job description for details