JOB DESCRIPTION

Job Title: HR & People Manager

KNOWLEDGE

Essential
CIPD qualified to Level 7 or equivalent knowledge and experience.
Excellent knowledge of current employment law, including Equality, GDPR, Health & Safety, Safeguarding and general employment and upcoming employment law changes.
Good knowledge of current best practice in HR and how to apply this effectively in the workplace.
Desirable:
Knowledge of Breathe HR Database.
Knowledge of the Arts and Museums sector.
Knowledge of the Tourism and Hospitality sector.

EXPERIENCE

Essential:
Experience of developing effective HR Policies and supporting managers to use these effectively
Providing advice and support to managers through a range of complex employee relations cases. Proven track record of supporting the organisation to achieve positive results from employee relations cases.
Experience of designing and delivering training to empower managers to use HR Processes effectively in managing their teams.
Experience of managing change and supporting staff and managers through the process
Desirable:
Experience of effective line management and development of HR Assistant
Experience of overseeing recruitment of a wide range of roles including apprenticeships and senior leadership roles
Experience of conducting and reporting back on staff surveys

SKILLS AND ATTRIBUTES

Essential:
Able to quickly assimilate knowledge of the organisation and become effective in post
Able to manage a diverse and complex workload and to keep multiple projects on track and moving forward simultaneously
Able to give advice and guidance based on a sound knowledge of employment law and good practice whilst tailoring the advice to the needs of the organisation
Excellent communication skills in person and in writing. Able to convey information and ideas with sensitivity and clarity
Able to build strong and trusted relationships with a range of stakeholders
Desirable
Coaching and influencing skills to empower managers to be effective people managers
An interest in Arts and Culture/ Visitor Experience and Tourism.

PURPOSE AND KEY OBJECTIVES

Your primary objective is to oversee and champion the employee and volunteer journey from recruitment to development and promotion, while embedding good HR practices and Lakeland Arts’s values. You’ll lead the development and implementation of a people strategy that prioritises equality, diversity, inclusion and employee well-being. Through effective management of HR policies, procedures and systems, you’ll ensure compliance and promote a supportive working environment conducive to productivity and growth.

KEY RESPONSIBILITIES

· Lead on HR Strategy and be an active member of the senior leadership team at Lakeland Arts.
· Ensure compliance with best practices in volunteer and employment policies.
· Ensure that Lakeland Arts recruitment practices reflect current best practice and are fair and promote equality.
· Develop and update HR policies, ensuring alignment with organisational goals and legal requirements.
· Provide expert HR support and advice to managers on formal employee relations cases, including dispute resolution, redundancy, attendance management and disciplinary procedures.
· Support Line Managers to conduct effective Appraisals and Performance Management processes, including development of effective appraisals processes.
· Provide leadership in talent attraction, retention and development initiatives.
· Oversee the effective administration of the HR data, payroll information, personnel and training records within the organisation through line management of the HR Assistant.
· Monitor HR KPI’s and lead initiatives to improve staff well-being and satisfaction.
· Work with Senior Leadership Team to ensure that an effective training programme is in place for staff and volunteers across Lakeland Arts
· Prepare reports for senior management and Board of Trustees and other internal and external bodies, e.g. Arts Council England as required.
· Support the development of the Staff Rep Group as an effective communication route for staff and Senior Leadership to effect positive change within the organisation,
This job description outlines the principal responsibilities and duties of the post holder. It isn’t meant to be, nor is it, an exhaustive list of specific responsibilities and duties. The post holder will be expected to undertake any other duties which could reasonably be expected as being within the remit of the post and which arise out of changes of legislation, regulations, orders, rules and working practices, methods and procedures and reviews, as directed from time to time.