KNOWLEDGE / SKILLS / EXPERIENCE:

• Experience and confidence admin related tasks
• Experience of managing HR associate level queries
• Effective Time Management
• Ability to complete tasks to set deadlines
• Experience in similar role
• Proficient in Microsoft packages excel and word
• Ability to communicate effectively at all levels
• Excellent organisational skills
• Flexible approach to work
• Ability to work without supervision
• Attention to detail
• The job duties list is not exclusive nor exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope /level of the role.
  We are an equal opportunity employer and celebrate diversity and inclusivity at Fanatics. Our commitment to inclusion drives us forward every day; across all races, gender, gender identities, age, sexual orientation, religion & spiritual beliefs, neurodiversity, disability and all identities of our people both current and future. If you have any requirement(s) for reasonable accommodations to participate in the job application or interview process, and/or to perform essential job functions, please contact us.
  Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.comhttp://www.fanatics.com/.
  Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:

• Build Championship Teams
• Obsessed with Fans
• Limitless Entrepreneurial Spirit
• Determined and Relentless Mindset

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally

ROLE PURPOSE:

Effectively manage HR related admin, casework and associate queries on a daily basis. The HRA will continue to drive a positive work place culture through manager ownership and drive change of new processes and policies.

ROLE & RESPONSIBILITIES:

• Monitoring of the ops inbox for HR related queries
• Partner with team leads and supervisors for guidance on HR related processes
• Casework to be completed by HRA to free up HRBP to complete more complex cases
• Logging right to work, return to works, sickness absence documents
• Timecard upkeep to avoid payroll issues
• Communications around site via QR code and TV screens
• ‘Office hours’ / ‘HR pit stop’, the HRA will have a designated area on the floor with a select time frame mon - fri in which they will be on the floor to answer HR related queries and be customer facing to the associates.
• Performance management meetings for associates
• Drive site engagement at all levels of the business
• Drive positive culture change at all levels
• Implement and drive changes to processes created by the HR business partner with input from HRA