AT HERBERT SMITH FREEHILLS KRAMER, OUR AMBITION IS TO HELP YOU ACHIEVE YOUR GOALS.

Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why many are incredibly longstanding. And we enjoy breaking new ground, as we have for over 100 years.
We are where you need us to be. We are in the world’s largest markets, key financial centres and major growth hubs. Our international footprint is extensive and committed.
We are at our best tackling complexity and navigating change. We work alongside you on demanding contentious matters, exacting regulatory work and complex public and private market transactions. We are recognised as leading in these areas.
We are immersed in the sectors and challenges that impact you. We are recognised as standing apart in energy, ESG, infrastructure and resources. And we’re focused on areas of growth that affect every business across the world, including technology and digitalisation.
All of this is achieved by supporting the growth of our people, who help us deliver on our ambition - which is to help you achieve yours.
Your goals. Our ambition.

QUALIFICATIONS, SKILLS & EXPERIENCE

• Proactive, confident and uses own initiative
• Excellent organisation skills
• Attention to detail is key
• Proven client service experience is essential
• Previous HR experience is desirable

The HR Generalist team is managed by the HR Manager, Operations, and is responsible for providing general HR support to all business areas via the ‘AskHR’ helpdesk.

The AskHR helpdesk is the first point of contact for day-to-day HR related queries and requests offering a general advisory service across the Firm.

• Classifying queries and requests at first instance before assigning to members of the team.
• Supporting the end to end employee life cycle by providing administrative assistance to the HR Business Partners and the wider HR team
• Maintaining personnel records, ensuring that all employee information is up to date and accurate on HR.Net
• Coordinating the weekly new joiner induction, liaising with the Recruitment, Office Operations and IT Training teams to ensure a smooth client experience
• Managing the on-boarding process for new joiners, liaising with the Firm’s external referencing provider to ensure pre-employment checks are completed by the joiner’s probation date
• Managing end to end Parental Leave processes for all employees
• Assisting with ER related issues such as disciplinaries and redundancies by taking a full and accurate note of the meeting.
• Coordinating monthly payroll submissions by ensuring all instructions are added to the payroll data room and are approved by the HR Business Partners before payroll cut off.
• Monitoring frequent sickness absence and escalating to the HR Business Partners where appropriate
• Conducting ad-hoc New Joiner Chats and Exit Interviews, providing feedback to the HR Business Partners where appropriate
• Running the weekly Joiners, Movers and Leavers report and uploading to the Firm’s Intranet
• Coordinating the bi-annual General Trainee Induction, arranging speakers and training materials, collating feedback and liaising with the Learning & Development, Office Operations and Audio Technician teams to ensure a smooth client experience
• Supporting the Annual Performance, Salary and Bonus Review by attending group moderation meetings and talent sessions, data checking and letter production
• Assisting the HR Manager, Operations with the annual renewal of SRA Practicing Certificates for Partners, Registered Foreign Lawyers and England and Wales qualified solicitors globally.