THE PURPOSE OF THIS ROLE IS TO…

support the smooth running of day-to-day People Administration while working alongside the wider People & Development team. As a People & Development Assistant (Apprentice), you will provide essential administrative support, ensuring key processes run efficiently. You will also play a vital role in assisting the team during busy periods and providing holiday cover as needed.

WHAT YOU’LL BE DOING…

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Supporting managers with the transactional aspects of Employee Relations processes, such as AWOL cases.

• Providing administrative support for disciplinary and grievance processes.
• Assisting with absence management administration, ensuring documentation is logged accurately and escalating long-term absences or complex sickness cases as needed.
• Supporting managers and employees with informal absence management and guidance, ensuring appropriate support is in place.
• Administering the movers process, ensuring letters are issued, system updates are completed, training needs are identified, and both old and new managers are supported with onboarding/offboarding in the case of internal transfers.
• Providing administrative support for maternity, paternity, shared parental leave, adoption leave, and other family-friendly policies.
• Supporting the flexible working request process.
• Managing the leavers process, including coordinating exit interviews and reporting.
• Handling post-employment administration, such as file requests and employment references.
• Maintaining accurate and up-to-date employee records.
• Processing payroll-related reports, working closely with Payroll to ensure correct records and payments.
• Ensuring People Team systems are maintained and updated, including developing workflows and automated tasks to enhance efficiency.
• Acting as a first point of contact for ad hoc queries from managers and employees.
• Assisting with the administration of recognition and loyalty awards.
• Providing administrative support across the People & Development team, including managing shared mailboxes, handling post, filing, and scanning.
• Ensuring compliance with internal processes to protect the business and uphold fairness in all People-related matters.
• Supporting ad hoc projects with other team members as required.
• Collaborating on People & Development projects as needed.

This job description outlines key responsibilities but is not exhaustive, as priorities may shift based on business needs.