Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.
That’s why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it’s why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
We’re looking for an HR Assistant to join our People Operations team. You can be based at one of our offices (York, London, or Swindon), work remotely as a homeworker, or follow a hybrid working arrangement. While this role offers flexibility, occasional travel to the office will be required for team meetings and connecting with colleagues. We’re happy to discuss the options in more detail during the interview.

The Benefits

• Salary from £23,896 p.a. pro rata (c.£14,337 p.a at 21.6 hours per week) depending on location
• 25 days’ holiday plus bank holidays, pro rata, rising to 28 days after 3 years
• Matched pension contributions up to 10%
• Flexible hours
• The opportunity to progress your career within the heritage sector
• Apprenticeship opportunities
• Subscriptions to professional bodies
• Free access to all English Heritage sites for you and up to six friends and family members
• 25% discount in our shops and cafes
• Enhanced maternity, paternity or shared parental leave
• Options to buy additional leave
• An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs
• Opportunities to go to some of our great live music and history events

This is a fantastic opportunity for someone who thrives in a busy team environment and is keen to either gain experience across a range of HR-related activities or apply their existing skills within a purpose-driven organisation. You’ll be joining a friendly and supportive team that values collaboration, continuous improvement, and delivering high-quality service.
In this varied role, you’ll work alongside a team of HR Assistants, acting as the first point of contact for employees, volunteers, and managers. You’ll provide clear, accurate information and guidance on contracts, policies, and HR and volunteering processes, and triage or escalate more complex queries. You’ll play a key role by bridging the gap between the People Operations team and our central HR Shared Services, helping to ensure smooth processing across the employee lifecycle.

• A friendly, solution-focused approach, providing professional support to colleagues
• Excellent organisational skills with the ability to plan and prioritise effectively
• Strong attention to detail
• A collaborative mindset and enthusiasm for working in a busy, geographically dispersed team
  We anticipate holding interviews between 29th September and 10th October. If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Monica Lea, Senior HR Adviser on Monica.Lea@english-heritage.org.uk. No agencies please.
  Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
  Everybody’s welcome at English Heritage
  Forget the stereotypes. It takes thousands of people from every background to care for England’s heritage and open it up for everybody to enjoy. We’re looking for every type of person with every kind of skill and experience, and we’re committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.
  We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments