ACCOUNTABILITIES:

• Record and input data for the reporting of HR and ES information.
• Provide data, figures and reports across a range of HR areas e.g. for attendance monitoring.
• Assist with the arrangement of HR meetings and hearings.
• To support in the absence of colleagues to assign and allocated support desk request to appropriate team members.
• To support in the absence of colleagues to take notes at internal team meetings and to distribute team post.
• Provide information and administrative support across a range of HR activities to managers and employers.

NOTE:

This job description outlines the roles, duties and responsibilities of the post. It is not intended to detail all specific tasks.

ABOUT US:

NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS.
We are particularly proud of being the first NHS organisation to gain the accreditation of Top Employer by the Top Employers Institute. This is a huge testament to our ongoing commitment to making NHSP a great place to work for all our corporate employees

ROLE SUMMARY:

We have an exciting opportunity, we are looking for someone to join our Bank Member HR team and support us to achieve greatness. Your role would play a pivotal part in assisting with the operation and continuous development of employment relations and other HR systems, policies and procedures.

SKILLS/RESPONSIBILITIES:

• As a member of the Bank Member Employee Services (ES) Team, Support the operation of disciplinary and grievance processes, including inputting data and documents to the complaints and incidents system.
• Assist the HR team in providing advice and guidance on standard HR policies and procedures, terms and conditions of employment to managers and employees.
• To support the provision of induction and training for new team members.
• Providing general administrative support to the team including training/development, absence management and employment variations.
• Assist with employee services support to bank members, including managing and responding to service desk enquiries.
• Respond to telephone, voicemail and email messages in a timely manner.
• Assist in the preparation and distribution of internal communications.
• Support the implementation of key HR projects and initiatives.
• Maintain an effective filing system in both electronic and paper formats for HR records and associated documentation.
• Arrange meetings, training events, tele and video conferences.
• Take meeting notes as part of a formal hearing process.
• Act as initial point of contact with both internal and external customers, handle general flexible worker queries and help advise on organisational procedures.
• Establish and develop good working relationships at all levels and in all disciplines throughout NHSP as appropriate to facilitate the work of the HR team.
• Undertake any other duties as assigned.

In addition to undertaking the duties as outlined above, the job holder will be expected to fully adhere to the following:

• Equality and DiversityTo act in accordance with NHS Professional’s Equality and Diversity Policy, this is designed to prevent discrimination of any kind.
• HEALTH AND SAFETYEnsure that all duties are carried out in line with NHS Professional’s Health and Safety Policy.
• CORPORATE IMAGEAdopt a professional image at all times.
• RISK MANAGEMENTResponsibility for reporting complaints, incidents and near misses through the Complaints and Incidents Management System (CIMS