Key Responsibilities & Duties (essential to the job)
- Coordinating end-to-end onboarding, including right to work checks, reference checks and new starter documentation.
- Responding to HR enquiries via telephone, email and in person, escalating anything complex or sensitive to the HR Manager.
- Supporting recruitment activity by screening applications, coordinating interviews and maintaining candidate records.
- Processing contractual and payroll-related changes, and auditing new starter and leaver checklists.
- Coordinating separations and exit interviews, ensuring leavers receive accurate information on notice, final pay and return of company property.
- Maintaining accurate, confidential employee records on HRIS in line with UK GDPR.
- Providing administrative support for disciplinary, grievance and other HR processes.
- Keeping up to date with UK employment law and ACAS guidance, flagging where policies or processes need updating.
Education
CIPD Level 3 (or working towards) is desirable. In the absence of a formal qualification, equivalent demonstrable experience directly related to the key responsibilities of the role will be considered.
Experience, Skills and Key Competencies
- Around 2 years' experience in an HR administration or coordination role, ideally including onboarding, recruitment support and HR administration, together with a working knowledge of UK employment law, ACAS guidance and data protection requirements.
- Occasional travel is expected to Sheffield. Legal right to work in UK required.
Must also be able to demonstrate the following skills and abilities:
- Excellent interpersonal skills, with the ability to build and maintain strong working relationships across all levels of the organisation.
- Strong team-working skills, with the ability to work collaboratively within a shared services team, share workload and knowledge with colleagues, and maintain consistent service standards across the team.
- Strong organisational skills, with the ability to manage multiple priorities, deadlines and confidential information accurately and discreetly.
- Good judgement and problem-solving skills, with the ability to identify when a matter should be escalated.
- Clear, professional and empathetic communication, including when handling sensitive employee or candidate matters.
-