PROFILE REQUIREMENTS

• Min 1 year of proven experience in HR administration ideally in contact center industry
• Knowledge of PT labor law
• Very good written and oral communication skills as well as excellent organization skills
• Fluent in English + Portuguese ( any additional language - french, italian, german - is a plus )
• Ability to work in a multicultural environment
• Be able to adapt to changes and evolution
• Good capability of managing stress and conflicts
• High level of confidentiality and people oriented are also necessary requisites.
• Willing to come to the office twice a week (mandatory)
  Job Type: Full-time
  Pay: 1,100.00€ - 1,350.00€ per month

Experience:

• HR: 2 years (Preferred)

Support Responsibilities:

• Follow-up and update of the HR policies and procedures.
• HR Tools: contribute to the development, operation and permanent update.
• Assist with day-to-day operations of the HR function and duties.

Administrative responsibilities:

• Organize the onboarding and offboarding process.
• Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise, referring complex and/or sensitive matters to the HR Manager.
• Prepare HR related documentation such as declarations of employment or others
• Ensure the relevant HR database is up to date, accurate and compliant with legislation.
• Perform routine tasks required to administer and execute human resources programs including but not limited to disciplinary matters; disputes and investigations; performance and talent management; time and absence management, productivity, recognition, and morale; occupational health and safety.