Trades Holding Company is seeking a detail-oriented and professional Human Resources Assistant to provide administrative support to our Human Resources and Operations teams. This role is ideal for someone who enjoys working in a fast-paced environment, is highly organized, and values confidentiality and accuracy in their work.

REQUIRED SKILLS & QUALIFICATIONS:

• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to handle confidential matters with professionalism and discretion.
• Exceptional attention to detail and organizational skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to quickly learn HRIS, payroll, and benefits administration software.

EDUCATION & EXPERIENCE:

• Associate’s degree in Human Resources, Business Administration, or a related field preferred.
• Previous administrative or HR-related office experience required.

PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds occasionally.

ABOUT US:

Founded in 1994, Trades Holding Company is a leading franchisee of four respected home services brands:

• Mr. Rooter (Plumbing)
• Mr. Electric (Electrical)
• Rainbow Restoration (Restoration)
• AireServ (HVAC)

As the largest Mr. Rooter franchisee in the country, we proudly serve communities across Ohio, Kentucky, and Indiana with over 400 full-time employees, including more than 325 skilled trade professionals. We’re committed to supporting our team throughout their career journey — from apprenticeship to retirement — while providing top-tier service to our customers.
Our mission is rooted in excellence, reliability, and community, and we strive to be an employer of choice in the skilled trades industry.

• Maintain accurate and up-to-date employee records, files, and documentation.
• Respond to routine HR-related inquiries from applicants and employees regarding company policies, benefits, and hiring processes.
• Refer more complex questions to senior HR staff or management as needed.
• Ensure the integrity and confidentiality of HR data and documentation.
• Conduct regular audits of HR files to ensure compliance with documentation standards.
• Provide general administrative and clerical support to the HR department.
• Assist with payroll processing, including resolving issues and answering employee payroll questions.
• Serve as a liaison between the company and external benefit providers (health, disability, retirement plans, etc.).
• Assist with onboarding and new hire orientation processes.
• Help plan and coordinate internal events such as benefits enrollment, company meetings, employee recognition events, and holiday celebrations.
• Perform other HR-related duties as assigned.