HR Assistant at West Midlands Fire Service

Birmingham, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

17 Sep, 26

Salary

32061.0

Posted On

19 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Administrative Support, IT Skills, Microsoft Word, Microsoft Excel, Interpersonal Skills, Customer Focus, Time Management, Attention to Detail, HR Management Systems, DBS Legislation, Employment Legislation, Data Protection Regulations

Industry

Public Safety

Description

HR Assistant Administrative 1C Publish date: 19 June 2026 Closing date: 26 June 2026 at 12 noon Salary: £30,204 - £32,061 Hours: 37 hours per week – fixed term until 31 March 2027 Overview West Midlands Fire Service (WMFS) is the second largest fire and rescue service in England, serving an area of 902km square and a population of over 2.9 million people. Our vision is ‘Making the West Midlands safer, stronger and healthier’. This vision and the strategic goals outlined in ‘Our Strategy’ are what drives the people, professionalism and pride with which we serve our communities. As a HR Assistant, you will be the first point of contact for many HR related queries and will support the HR team by completing administrative tasks. In addition, the post holder will be required to identify efficiencies and improvements in internal HR processes so that the team continue to meet the needs of the service, and its employees. Responsibilities * Supporting internal and external queries, related to the HR team, in a timely and accurately manner * Ensure that DBS applications are processed for all employees, ensuring that DBS’s are renewed in line with policy, and that related data is stored securely * Working closely with HR Advisors and HR Specialists to ensure that Employee Relations documents are produced in a timely and accurate manner, including the development of associated letters and coordination and production of case bundles/files * Ensure that contractual change documents are confirmed in writing to employees and that copies of these are stored within document records * Supporting and coordinating HR related training and workshops * Provide administrative support to HR led projects * Liaise with relevant stakeholders (such as payroll, pensions, and recruitment) to ensure that employee lifecycle processes are completed * To provide general advice and guidance to individual, staff and managers in regard to terms and conditions of employment, escalating concerns or queries as appropriate. * Maintain accurate employee records ensuring that all records are GDPR compliant. * Carry out the role in a way which promotes fairness and which engenders trust. Experience and skills Essential skills or experience * A proactive individual who has strong communication skills (both verbally and written) * Experience of providing administrative support to a range of stakeholders * In addition to the normal skills of high standard of telephone manner, first class IT skills including word and excel * You will have strong people and interpersonal skills, meaning that the postholder has high levels of customer focus * Ability to manage own time, and able to prioritise based on business needs * Attention to detail and accuracy * An ability to identify improvements, promote benefits, and implement change * Experience of using HR Management systems * Understanding of DBS legislation Desirable skills or experience * An awareness of employment legislation and data protection regulations Benefits We offer a friendly working environment and benefits including: * flexible and agile working arrangements * on-site free gym facilities * free parking. We also offer access to an in-house occupational health facility - including occupational health and fitness advisors, sports therapists, physiotherapists, cognitive behavioural therapy practitioners and counsellors. In addition, employees have access to: * 24/7 Employee Assistance Programme * wellbeing programmes * ‘blue light’ discounts across many retailers through partner schemes * Sports and Welfare scheme (for a small fee) – with access to discounted products and services. Diversity We welcome applications from all eligible candidates. However, as women and Black and minority ethnic employees are currently under-represented in our service, we particularly encourage applications from these groups. WMFS is committed to safeguarding and promoting the welfare of children, young people and adults. We expect the same of every staff member. Successful candidates will be subject to necessary pre-employment checks, including - where applicable - relevant level Disclosure and Barring Service (DBS) check, qualifications, medical clearance, identity and right to work. All applicants will be required to provide two suitable references. How to apply Send your CV and cover letter, outlining previous experience, to outline your suitability for the role. Questions If you have any questions about the role, or would like an informal discussion, please contact Josef Campbell, Head of HR by email at josef.campbell@wmfs.net [josef.campbell@wmfs.net] Job Summary [https://fa-ertg-saasfaprod1.fa.ocs.oraclecloud.com/cs/idcplg?IdcService=GET_FILE&fldFile=fFileGUID:6CBD8CAAA3EEF93204D5AB757BF74189&fldBrowsingMode=contribution]

Responsibilities

Acts as the first point of contact for HR queries and provides comprehensive administrative support to the HR team. Responsibilities include processing DBS applications, maintaining GDPR-compliant employee records, and coordinating HR-led projects and training.