WHO WE ARE

HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse mortgage solutions that include our flagship CHIP Reverse Mortgage™ product.

POSITION SUMMARY

This role will develop and implement risk and audit frameworks, enhance process efficiencies, ensure compliance, and provide data-driven insights to support key business decisions within the HR function, promoting best practices that drive continuous improvement within our department’s risk appetite, improving operations, processes and controls.

SKILLS AND EXPERIENCE REQUIRED

Qualifications and Technical Expertise

• Bachelor’s degree, or equivalent experience
• Proven experience in audit, compliance or controls management, Strong understanding of risk management, internal controls, and audit methodologies.
• In-depth knowledge of HR principles, and best practices
• Proficiency in HRIS platforms and asset
• Experience in risk management, regulatory compliance or internal audit would be an asset.

Attributes

• Strong analytical and problem-solving skills,
• Excellent attention to detail and accuracy, with a high level of integrity and ethical standards.
• Commitment to maintaining confidentiality and integrity in all HR practices
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
• Ability to manage multiple priorities and meet deadlines in a dynamic work environment.

Primary Responsibilities

• Identify opportunities for process improvements and drive initiatives that enhance efficiency and accuracy of risk controls and compliance across HR
• Partner with the different HR areas of expertise to Promote best practices and standards, and provide critical insights and data driven recommendations that influence key business decisions and help us achieve our organizational objectives
• Stay ahead of industry trends and emerging best practices, bringing innovative solutions to HR processes and controls.
• Manage and report on operational risk in HR, both internal and external, inclusive of regulatory reporting.
• Implement and document HR internal controls, enhancing control descriptions, identification of control weaknesses and assisting in the remediation of deficiencies.
• Perform testing on key controls and deliver timely reporting on New Initiative Risk Assessments to help ensure an effective and efficient internal control environment
• Collaborate and work closely with risk and compliance teams and other internal and external stakeholders on all elements of the risk and compliance of HR programs

Human Resources Risk Assessment and Compliance

• Lead the development, review and testing of HR standard operating procedures.
• Maintain, review, and update the repository of HR policies, standards, and guidelines.
• Ensure compliance with relevant financial industry regulations, HR standards, and internal controls in all HR activities.

Ensure HR risk is being managed effectively while maintaining a customer and performance-oriented culture.

• Review risk and compliance risk assessment reports for accuracy and completeness
• Retain record of risk assessments, including documentation of any application of professional judgement
• Monitor, coordinate and facilitate annual and trigger-based risk assessments across HR to ensure timely completion.
• Provide ongoing support to investigate and mitigate internal audit and regulatory risks and opportunities.
• Identify risk trends and emerging risks across HR and inform management and risk and compliance of the risk exposure.
• Partner with Risk and Compliance teams with third party risk management and vendor governance including onboarding, HR risk assessment, monitoring, and reporting.
• Work closely and collaboratively with other risk oversight functions as well as internal and external auditors.
• Manage and coordinate response to risk, compliance, internal audit, regulatory examinations or third-party independent reviews on behalf of management.
• Recommend policy, procedure and control enhancements as required to address current and emerging risks

Controls Management, Testing and Reporting

• Perform quality testing of HR processes and internal controls.
• Develop and implement action plans to address identified issues, control gapsand remediation
• Monitor and report on progress.
• Facilitate control assessments and liaise with compliance and risk to share control assessment findings.

Develop and maintain quality assurance testing plans and share testing plans, methodology and results with risk, compliance, and internal audit.

• Perform quality assurance testing of adherence to enterprise-level requirements and business unit specific operating procedures.
• Maintain record of quality assurance testing working papers and relevant reporting
• Regularly consult management and review risk, compliance, and internal audit testing results to determine appropriate updates to the quality assurance testing plan.
• Monitor status of action plans, report analysis, provide updates, and escalate key issues and incidents to management, risk, compliance, and internal audit.

Validate issues and the associated issues severity ratings.

• Prepare documentation evidencing the closure of issues and sustainability.
• Perform root cause analysis on issues to identify risk themes and trends.
• Execute and report on existing and New Initiative Risk Assessments (NIRA) within HR
• Monitor and report on Key Risk Indicators (KRIs)
• Manage and report on identified gaps and compliance issues.
• Monitor and Report changes to the business profile and inform management, risk and compliance of changes.

HR Information and Insights

• Develop and track key HR performance indicators that will be critical in enhancing the understanding of the business to improve decision-making
• Research best practices and foster adoption of advanced HR analytical tools and predictive models
• Lead initiatives to ensure high data quality, and bridge information gaps by validating data and ensuring high standards of data quality
• Act as liaison between HR and other departments where appropriate in order to create and maintain HR specific processes and programs
• Identify opportunities to streamline processes and leverage technology such as workflow improvements to simplify administration
• Explore and define data elements in various systems to help build a data dictionary