HR Benefits & Operations Coordinator (Onsite Required)
Reports To: Executive Director of Human Resources or designee
Overview of Cambridge Public Schools
Cambridge is a vibrant, diverse city as well as a central hub and driver of the nation’s innovative economy. Home of the renowned educational institutions of Harvard and MIT, Cambridge is also the center of an impressive array of biotechnology, science, and information technology companies.
Educating about 7,000 students JK–12, the Cambridge Public Schools consists of diverse and dedicated faculty, cutting edge technology, and innovative programs. While each of our public schools is unique, they are joined in a shared vision of rigorous, joyful, and culturally responsive learning. Over 30% of CPS students speak a language other than English at home and over 70 languages are spoken by our families. Among the most common are Spanish, Haitian Creole, Amharic, Arabic, Bengali, Chinese, and Portuguese. Our schools proudly embrace this diversity.
Position Overview
The HR Benefits & Operations Coordinator plays a key role in ensuring the efficient and compliant administration of employee benefits and human resources operations for the Cambridge Public Schools. This position is responsible for independently managing and executing a wide range of HR processes, including benefits enrollment and changes, employee onboarding, CORI and fingerprint processing, leave administration support, and service agreement processing.
The Coordinator serves as a primary point of contact for employees regarding benefits and HR processes, providing high-quality customer service while ensuring data accuracy, regulatory compliance, and confidentiality. This role requires advanced proficiency in PeopleSoft and TalentEd systems, strong organizational and analytical skills, and the ability to work collaboratively across departments to support district-wide HR functions.
Key Responsibilities

Benefits Coordination

• Coordinate and oversee the full cycle of benefits processes, including enrollments, life event changes, and terminations for health, dental, life insurance, and related programs, ensuring accuracy, compliance, and alignment with district policies.
• Serve as a resource for employees and retirees, providing expert guidance on plan options, eligibility criteria, and enrollment requirements, and resolving complex inquiries with professionalism and discretion.
• Manage and monitor COBRA notifications, premium collection for employees on leave, and other specialized benefits transactions, ensuring timely follow-through and documentation.
• Ensure the integrity of all benefits data and maintain proactive communication.
• Partner with the Benefits & HRIS Manager to plan, coordinate, and execute the annual Open Enrollment process, including system configuration, targeted employee communications, and seamless enrollment processing.

HR Operations

• Oversee the processing of service agreements, ensuring timely and accurate workflows in PeopleSoft and TalentEd.
• Manage employee onboarding tasks, including initiating TalentEd workflows, coordinating background checks (CORI and fingerprinting), and ensuring all required documentation is complete.
• Provide administrative support for employee leave processing, including FMLA, ADA, parental leave, and sick bank requests, ensuring proper documentation and system updates.
• Serve as the primary liaison for worker’s compensation claims, partnering with the City of Cambridge’s Leave of Absence Administrator/ADA Coordinator to ensure accurate documentation, timely communication, and compliance with applicable regulations.
• Collaborate with the HR Operations Manager, HR School Partners, Payroll, and Finance to ensure communication, data integrity across systems and compliance with district policies.

Systems Administration and Data Integrity

• Enter and update employee records in PeopleSoft and TalentEd to ensure accuracy and compliance.
• Maintain familiarity with related HR systems, including Red Rover, Droplet, and TeachPoint, to provide cross-functional support as needed.

Customer Service and Communication

• Respond to employee inquiries with professionalism, accuracy, and a commitment to service excellence.
• Prepare clear, concise, and accurate written communications regarding HR processes, deadlines, and requirements.
• Maintain confidentiality and exercise sound judgment when handling sensitive employee information.

Required

• Bachelor’s degree in Human Resources, Business Administration, or related field; equivalent combination of education and directly relevant experience may be considered.
• Minimum of 3–5 years of progressive experience in human resources, benefits administration, or HR operations.
• Proficiency with PeopleSoft and TalentEd systems; experience with Red Rover, Droplet, and TeachPoint a plus.
• Strong analytical, organizational, and problem-solving skills with high attention to detail.
• Excellent interpersonal and communication skills, with the ability to build positive relationships across a diverse workforce.
• Demonstrated ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Commitment to equity, diversity, and inclusion in HR practices.

Terms of Employment
Temporary, full-time, nonaligned, exempt position. This role is anticipated to be full-time for the duration of the temporary assignment. Occasional evening and weekend work may be required to meet operational needs. As an exempt position, this role is not eligible for overtime compensation under the Fair Labor Standards Act (FLSA).
Salary: $87,000-$98,000 annuall

Please refer the Job description for details