WHO WE ARE:

American Repair Maintenance (ARM) began over 25 years ago as a small two person operation to service several premier video stores. Since that time, we have evolved to a data-driven, full-service repair and preventative maintenance partner across all trades and serving over 20,000 locations in the US of some of the finest retail brands. We are more than just a repair and maintenance company, but are a strategic partner for our clients as we continue to innovate and grow our organization. We work hard to put our customers’ needs first, support our team members with a dynamic culture, provide great benefits, and create technology-enabled work processes that make their jobs easier. We know that our strong commitment to people is what sets us apart along with our strong core values that guide our day-to-day operations. These core values ensure we are moving in the right direction which are:

• Collaborate
• Do Whatever it Takes
• Reliable
• Authentic
• Do the Right Thing
• Innovate and be Open to Learn
• Choose to BE an Owner

• First and foremost, resonate with our mission, vision and values as an organization
• Use your bachelor’s degree in HR, SHRM or HRCI Certification, and 5+ years of experience in an HR focused role to collaborate with the Director of HR and other leadership team members to understand their business needs and developing HR strategies to support them. Experience may be considered in lieu of a degree.
• Be relationship oriented to serve as the point of contact for employee relations issues including investigations, conflict resolution, disciplinary actions, separations, employee inquiries around policies, and work to keep employees informed of all policies, procedures and other HR initiatives.
• Manage employee relations issues, including investigations, conflict resolution, disciplinary actions, and separations in compliance with company policies and legal requirements.
• Oversee the benefits administration processes, including enrollment, communication, and vendor management, to ensure employees receive comprehensive and competitive benefits packages.
• Collaborate with the accounting team on payroll administration to ensure accurate data, address payroll inquiries, and ensure compliance with wage and hour laws.
• Oversee the onboarding process for new hires, including conducting orientations, processing new hire paperwork, and partnering with leadership and the training supervisor to coordinate training and development activities to support their integration into the organization.
• Collaborate with the talent acquisition team and company leadership to support the recruitment process, develop and implement talent management strategies to attract, develop, and retain top talent, including succession planning, career development, and performance management processes.
• Foster a positive organizational culture aligned with company values, promoting diversity, equity, and inclusion initiatives, and encouraging employee engagement and morale by helping to plan and execute employee events and engagement activities.
• Have an analytical and compliance mindset to analyze HR metrics and trends to identify areas of improvement while also ensuring compliance with laws, regulations, and company standards through regular audits and process updates