JERSEY POST HAVE AN EXCITING OPPORTUNITY AVAILABLE TO JOIN OUR HR TEAM AS A HR BUSINESS PARTNER: POSTAL OPERATIONS AND HR DATA TO SUPPORT OUR POSTAL OPERATIONS COLLEAGUES!

We’re looking for someone special to join our team in this new HR Business Partner - Postal Operations. If you have a passion for people and a talent for using people data to provide HR insights and develop innovative new initiatives within Jersey Post to improve standards and support colleague wellbeing, this could be the perfect role for you.

SKILLS, KNOWLEDGE AND EXPERTISE

• Ideally possess a CIPD qualification and have at least 5 years+ generalist HR experience, with a strong focus on operational HR management.
• A proven track record of establishing data reports and the ability to identify operational recommendations to drive business improvements
• Experience in working at a senior level with the ability to construct business cases and confidently present proposed business solutions to the Senior Leadership and Executive teams.
• Strong interpersonal skills to communicate effectively and manage interpersonal relationships at all levels.
• Be able to work with own initiative and have the ability to offer new ideas
• Strong teamworking skills and a collaborative approach to learning.
• Organisational and planning skills to manage time and meet deadlines and objectives as well as the ability to work competently under pressure
• Ability to coordinate and interpret data providing insight and recommendations for action
• Proactive, enthusiastic and innovative approach to work.
• Empathetic and compassionate approach in dealing with sensitive people matters.
• Personal commitment to improving own knowledge and skills and a passion for continuous learning and development.
• Commitment to equal opportunities and diversity.
• Good knowledge of current Jersey employment legislation and best practice.
• Ability to travel occasionally.

• Provide advice, guidance and HR expertise to Postal Operations line managers in all aspects of employee relations
• Lead the coordination, management and application of all operational sickness absence processes, ensuring compliance with company policies and legal requirements.
• Support Postal Operative Managers to utilise performance balance scorecards within performance management to drive service delivery improvement
• Work collaboratively with Postal Operations colleagues to embed performance management improving standards within the team
• Responsible for group wide HR data reporting of attendance data to identify trends, highlighting key metrics and recommendations for action.
• Responsible for development of new evidenced based initiatives to improve employee attendance and reduce absenteeism.
• Manage casework for employees on long-term sickness leave, working closely with Occupational Health and external providers where necessary.
• Support the return-to-work process, including conducting return-to-work interviews and making recommendations for adjustments as required.
• Ensure proper documentation is maintained for all sickness absences, in line with company policies and data protection regulations.
• Contribute to ongoing negotiation with CWU by providing meaningful data insight on attendance/sickness absence trends within Postal Operations
• Oversee employment law and provide advice and support to assure compliance.
• Lead the recruitment of all new operational employees, including the development of job descriptions, preparing advertisements, short-listing and interviewing appropriate candidates.
• Plan onboarding strategies and support new employees’ induction to ensure exceptional first-days, weeks and months experience, leading to retention of engaged staff.
• Conduct and analyse exit interviews and make actionable recommendations based on data.
• Identify policy improvement opportunities relating to employee terms and conditions of employment to ensure that Group complies with legal requirements and best practice.
• Support Postal operations Managers to develop succession plans which consider immediate and long-term staff requirements.
• Advise and note take at disciplinary and grievance hearings.
• Support the Head of HR with Group projects to enable the business to deliver upon its Strategic Business Plan.