QUALIFICATIONS:

• Chartered Member CIPD (MCIPD), or equivalent educational achievement (Level 7)

EXPERIENCE:

• Relevant HR experience (generalist or specialist) gained in large complex organisation(s) with multiple stakeholders (including matrix relationships) and knowledge or experience of working with SMEs (minimum 8 years)
• Up to date with employment law knowledge and HR issues and trends
• Solid experience of operating in a business partner model, working with local managers to create positive business outcomes
• Evidence of Continuing Professional Development
  Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed in accordance with their merits, qualifications, and abilities to perform the duties of the job.

THE ROLE

Partnering with the HR Director (HRD) leading your Client Delivery Squad, and our clients to develop a deep understanding of their business strategy and plans to implement a future-focused people agenda across the full HR remit. You will provide day to day support for managers on operational people activity along with taking significant responsibility for the client relationship as part of a client delivery squad, providing the ‘voice of the customer’ back to the Directors and Specialist teams.

KEY RESPONSIBILITIES (BUT NOT LIMITED TO)

• Client engagement: collaborate with the HRD to create and deliver proposal, solutions and ongoing account management that exceeds client expectations and aligns with SYLO’s goals

• HR services: provide timely, expert support across full range of HR issues, policies and practices; leverages reporting to support data-driven decision making aligned with client goals; integrates best practice appropriately to drive improvements.

• Talent Management: drive consistent approach to help clients attract, onboard, manage, develop, reward and retain their people to meet current and future organisational needs.
• Culture: partner with clients to understand current and desired culture, identify and implement solutions that drive performance in alignment with client goals, including focus on DEI and Wellbeing.
• Change management: initiate, plan and manage the continuous process of change to increase likelihood of change succeeding and delivering desired results.
• Leadership: supervise HR Adviser, contribute to internal projects, collaborate and support colleagues, use initiative, innovate.
• Partnership: collaborate with Specialist consultants, internal SYLO team and external partners to provide outstanding levels of client service.