Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.
Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We’re a “best of both worlds” kind of company. We’re big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

THE ROLE

We’re looking for an experienced HR Expert specialising in Employee Relations to join our UK team. This is a key role focused on delivering fair, compliant, and commercially sound people solutions. You will act as a trusted advisor to managers and employees across the UK and support the wider EMEA HR team on cross-border ER topics. Your expertise will be central to shaping a performance-driven and values-led culture.

KEY RESPONSIBILITIES

• Lead and manage complex employee relations cases (disciplinary, grievance, performance management, absence, etc.) ensuring compliance with UK employment law and Groupon’s internal policies.
• Provide expert advice and coaching to managers to build capability in handling people matters confidently and consistently.
• Ensure managers are upskilled and empowered to manage day-to-day people practices and challenges effectively.
• Support restructuring and organisational change initiatives, including redundancy processes and TUPE (if applicable).
• Monitor ER trends and risk areas, advising the business and People leadership team proactively.
• Collaborate with legal, compliance, and other departments to ensure consistency in policy application and risk mitigation.
• Contribute to the creation and continuous improvement of ER policies, procedures, and training.
• Support investigations and documentation related to employee complaints and whistleblowing matters.
• Lead or contribute to cross-functional HR projects and support broader HR operations as needed.

✏️What We’re Looking For

• Proven track record (5+ years) of hands-on experience in UK-based employee relations, ideally within a fast-paced, global or matrix environment.
• Strong knowledge of UK employment law and HR best practices.
• Commercially aware and pragmatic approach to resolving ER issues.
• Excellent communication, influencing, and stakeholder management skills.
• Ability to work autonomously, handle sensitive issues with discretion, and balance risk with business needs.
• Experience managing change and supporting leaders through complex people matters.
• A proactive, calm, and solutions-focused mindset.
• Ideally CIPD qualified or equivalent.

What We Offer

• A unique opportunity to influence the future of HR in a global, transforming tech-driven business.
• Collaborative, people-first culture where your voice matters.
• Flexible working (hybrid).
• Competitive compensation and benefits.
• Access to learning resources, wellbeing support, and the chance to make a meaningful impact.