Applied knowledge of HR practice, employee relations and legislation and an understanding of how to translate this into simple, effective and practical advice and tools for clients (minimum 2 years' experience).
Excellent communication and listening skills with the ability to explain complex ideas and concepts in a clear and concise, jargon-free manner to clients aligned to their needs and desired outcomes.
Excellent questioning skills to carefully understand client issues and needs in order to develop and implement tailored solutions and fulfil requirements.
A consultative and flexible approach with the ability to tailor solutions to requirements and take a commercial and client-focused approach to problem solving.
Effective people skills building trust, rapport and confidence with clients and internally within the AAB team.
Discretion and an awareness and understanding of strict confidentiality requirements.
A forward thinking, solutions-focused and innovative approach to improve and develop tools, processes and solutions.
Responsive and client-focused recognising the importance of facilitating an excellent client experience and representing the AAB brand externally.
Committed to continuous improvement and ongoing learning & personal development.
Highly organised, diligent and with strong attention to detail and the ability to multitask.
Willing and able to travel to our office locations and to client sites, as required.
Candidates should be CIPD-qualified, or willing to work toward gaining this qualification in the future.
Full driving licence and access to a car is essential.
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