Job Description

About the role: Europcar has an exciting opportunity for a Learning & Development Coordinator to join our VIC and TAS team on a full time basis. This position will be based in Melbourne with regular site visits within the VIC and TAS network and interstate. As a Learning & Development Coordinator you will play a crucial role in driving the growth and success of our VIC and TAS team and enhancing a culture of excellence in ancillary sales and customer service.

What's on offer:

- Competitive salary package

- Six weeks' employer-paid parental leave (in addition to government entitlements)

- Ongoing training and career development opportunities

- Global brand opportunities across AU/NZ and beyond

- Proudly ranked in the Top 30 of the 2025 GoodCompany Awards

- Referral bonuses and exclusive employee discounts (private health insurance, Accor All Heartists program, gym & more!)

- 24/7 wellbeing support via EAP and the Calm App

Some of the key responsibilities include:

- Onboarding new employees, training in systems, rental operations and any other changes in operations procedures.

- Deliver high-quality, targeted training that enhances the customer experience and supports business growth targets.

- Partner with L&D; and HR teams to ensure training needs and learning outcomes are reflected in the design and development of learning programs.

- Use Workday Learning to assign, track, and report on training completion, ensuring compliance and accurate learning records.

- Support employees and leaders in using Workday Learning, including troubleshooting access issues and guiding them through learning pathways.

- Assist with the updating of policies and procedures and tracking and readership of policies and procedures as required.

- Work with the L&D; team to support ongoing development, including reviewing and creating content and driving eLearning completion across VIC and TAS.

- Generate and analyse Workday learning reports to provide insights on training uptake, compliance, and capability gaps.

To be considered for this position you should possess:

- Minimum two (2) years' sales and coaching experience

- A Certificate IV in Training and Assessment or related qualification

- Experience with Workday Learning is highly desirable

- Previous experience managing staff is an advantage