HR Customer Service Advisor at DHL
Milton Keynes, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

01 Jun, 25

Salary

0.0

Posted On

01 Mar, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Human Resources/HR

Description

HYBRID WORKING

DHL, an award-winning leading supply chain business is seeking an experienced HR professional to play a vital role acting as a trusted advisor to the business, while aligning HR activities to the business strategy.
With 37,000 employees in 400 operations across the UK & Ireland, we’re part of an exciting and varied business. The HR function works with our managers to attract, develop and retain our people so that we have the very best team in the industry. From HR Business Partners to Compensation and Benefits and from Employee Relations to People Services, we’ve set ourselves up to serve our people, our customers and our business in the best way possible.

Responsibilities

As part of your normal duties, you will:

  • Support with employee satisfaction, performance, retention and effective communication
  • Provide high-quality, consistent HR advice, support and resolution to managers, employees and outside parties, to maximise customer efficiency, effectiveness and confidence.
  • Administering senior executive management HR transactional activities associated with the employee lifecycle, across the organisation within agreed procedures, standards and timescales.
  • Administer and process redundancy calculations, compromise agreements and bi-annual health checks.
  • Undertake the due diligence, data collection/validation and administrative activities associated with the Transfer of Undertakings – Protection of Employment (TUPE) for new business and the closure of sites.
  • Processing internal Data Protection Subject Access Requests in line with SLAs
  • Maintain team and customer relationships through advice, support and continuous improvement, providing a great experience the first time, every time.
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