HR Front Office Associate - full time for 12 months fixed term contract wit at MOL Group

Budapest, Central Hungary, Hungary -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

800000.0

Posted On

16 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inquiry Response, Employee Benefits Information, HR Policies Knowledge, Labor Legislation Knowledge, Certificate Issuance, Document Filing, Data Correction, Personal Data Modification, Self Service System Verification, Complaint Handling, Ticket Management, Process Development, Conflict Management, Customer Centric Approach, Communication Skills, Problem Solving

Industry

Oil and Gas

Description

MOL GBS Hungary Kft. is looking for a full-time HR Front Office Associate in Budapest. The position is only open to candidates with disabilities. THE NEW EMPLOYEE'S RESPONSIBILITIES WILL BE: Receive and respond to inquiries from employees in person, by phone or email. Provide information on employee benefits, discounts, HR policies, labor and other legislation affecting employees. To issue certificates at the request of employees based on data recorded in the SAP HR2 system. Filing documents received from external or internal customers and employees in SAP HR4U and forwarding them to the relevant department. Checking the form and content of the documents received and, where necessary, making any necessary corrections. Modify personal data changes received from employees in SAP HR2. Check the authenticity of changes initiated by employees in the Self Service System and activate them. Handle complaints received by the HR Customer Service, forwarding them to the department's case manager if necessary and responding to the originator of the matter in a timely manner. To file and follow up all documents, enquiries and information in SAP HR4U system, managing tickets according to the rules. Actively participate in the development and efficiency of customer service processes. OUR EXPECTATIONS: Secondary education English communication level, oral and written High level of conflict management and customer-centric approach Excellent communication and problem solving skills Proficiency in MS Office (Word, Excel, Outlook) PREFERERED REQUIREMENTS: Work experience in customer service or HR Knowledge of SAP HR system WHAT WE OFFER: Multinational working environment Home Office opportunity Annual bonus Maximalized - Gross 800.000 HUF - annual fringe benefits (with elements of SZÉP card, All you can move card, culture and sport event, health and pension insurance allowance, etc) Loyalty bonus (after 3 years of employment) Support at all stages of family life – baby born allowance, extra paid paternity leave, paid leave for single parents, MOL Égigerő kindergarten support and MOL Campus Égigerő daycare, school start support, student loan support) Support in difficult situations (health insurance support for employees with diability,advance salary payment, etc.) Preparation for retirement (pre-retirement support, pensioner benefits, company loyalty program) Awards and recognitions (extra leave days, project reward, leadership reward, etc.) Support for physical and mental well-being (fitness center, health programs and company help line) Other company benefits (MOL partner benefits, discounted fueling) Community building (MOL open day, family days, cooking days, Christmas concert) Discounted phone fleet package for family members Discounted MediCare health insurance for family members Life and accident insurance Travel allowance - 40 HUF/km 80%25 sick leave allowance If this job offer is of interest to you, please apply via the MOL Jobs Portal (www.mol.hu), please register under Careers.

Responsibilities

The associate will be responsible for receiving and responding to employee inquiries via various channels, providing information on benefits, policies, and legislation, and issuing certificates based on SAP HR2 data. Key tasks also involve filing documents, checking content, modifying personal data in SAP HR2, and managing HR customer service complaints.