Full job description

Powering the next generation of global finance

About Us

Founded in 2018, Bakkt, Inc. is a regulated financial technology company building infrastructure for the future of finance. Bakkt's platform serves financial institutions, fintechs, and consumer finance products — providing the compliance, security, and scale required to deliver trusted financial services at a global level. Through its core business pillars, Bakkt powers institutional-grade trading capabilities, AI-enabled programmable finance, and cross-border payment infrastructure.

About the role

The HR Generalist is the operational heart of Bakkt’s human resources function. This is a hands-on role covering the full employee lifecycle for our global team - from hiring and onboarding through to payroll support, compliance, and day-to-day employee queries.

You will be the first point of contact for all HR matters, working closely with the Global Head of HR in the UAE and managing our Deel portal as the primary tool for non-US employment, payroll, and visa administration. You will also support the US HR team with reporting, audit preparation, and ad hoc people operations tasks as required.Someone with global HR exposure and familiarity with US HR practices will thrive in this role.

Key Responsibilities

Recruitment & Onboarding

• Support end-to-end recruitment for global roles: job postings, candidate coordination, interview scheduling, and offer management
• Own the onboarding experience for all new joiners: contracts via Deel, visa initiation, system setup, health insurance, and Day 1 logistics
• Maintain onboarding checklists and ensure every new joiner is set up correctly across Deel and Rippling before their start date
• Liaise with hiring managers to ensure a smooth and timely recruitment and onboarding process

Deel Portal & Payroll Support

• Own the Deel portal for all UAE employees: profile management, contract issuance, document uploads, and access rights
• Support monthly payroll processing in Deel: data accuracy, cut-off deadlines, and liaison with the Global Head of HR for approval
• Manage expense submissions in Deel and coordinate approvals with Finance
• Act as first point of contact for all employee payroll and Deel queries

Compliance & Visa Administration

• Manage UAE employment compliance: MOHRE registration, WPS payroll compliance, and labour card renewals
• Oversee visa sponsorship processes for all Dubai employees and their dependants: liaising with Deel immigration services
• Track visa and Emirates ID expiry dates and initiate renewals in advance to avoid lapses
• Ensure DHA health insurance is active for all UAE employees and dependants; manage additions, removals, and queries
• Maintain working knowledge of UAE Labour Law and flag any compliance risks or legislative changes to the Global Head of HR
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