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Job Title: HR Generalist

Location: UAE or Qatar

About the role

We are looking for an experienced and people-focused HR Generalist to join BSI’s People team.

In this role, you will provide end-to-end HR support across one or multiple countries, acting as a key contact for employees and managers across a broad range of HR matters. You will support the full employee lifecycle, including onboarding, payroll coordination, employee relations support, benefits administration, and HR operations.

Working within a global matrix organisation, you will play an important role in ensuring employees receive a consistent, high-quality experience while balancing local employment requirements with global processes and policies.This role also provides day-to-day guidance and support to local HR Administrators, helping ensure effective delivery of HR services across the region.

Please note: In line with local workforce requirements and hiring eligibility criteria, this opportunity is open to Emirati nationals only if based in UAE. Candidates must hold the relevant local citizenship and unrestricted right to work in the advertised country of hire. Sponsorship and relocation support are not available for this position.

Key Responsibilities

• Act as a key HR contact for employees and managers across assigned countries.
• Manage end-to-end HR operations including onboarding, contractual changes, benefits administration, leave management, payroll coordination, and offboarding.
• Maintain accurate employee records and country-specific HR documentation within HR systems.
• Provide first-line guidance on HR policies, procedures, and employee lifecycle matters.
• Support managers with routine people processes and best practice guidance.
• Coordinate payroll inputs and support monthly payroll activities.
• Support employee relations activity, triaging and escalating more complex matters where appropriate.
• Maintain awareness of local employment legislation and support compliance with local labour laws and internal policies.
• Support implementation of regional and global HR initiatives, including leadership development, systems changes, and performance processes.
• Build strong relationships across the People team and wider business to ensure a seamless employee experience.
• Support HR projects and contribute to continuous improvement of HR processes and ways of working.
• Provide guidance and day-to-day support to local HR Administrators where applicable. 
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What we’re looking for:

Essential

• 5+ years of HR experience within a generalist or operational HR role.
• Strong understanding of employment law, HR policies, and people processes.
• Experience working within a global or matrixed organisation.
• Experience using HR/HCM systems.
• Strong communication and stakeholder management skills.
• Excellent organisational skills with the ability to manage multiple priorities effectively.
• High levels of professionalism, integrity, and discretion when handling sensitive information.
• Strong problem-solving capability with the ability to apply sound judgement.
• Business English and local language proficiency relevant to assigned countries. 
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Highly desirable

• HR-related qualification or certification.
• Experience supporting multiple countries or regions.
• Experience supporting employee relations activity or working closely with ER teams.
• Experience contributing to HR transformation or process improvement initiatives.

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, and ongoing training and development.

The salary range for this role is between 181,500-242,000 AED / 205,800-294,000 QAR. The advertised salary range reflects the level, scope and responsibilities of the role. Starting salary within that range will be determined based on experience, skills, market considerations and alignment with internal equity principles.