The HR Officer is responsible for overseeing the payroll process, leave management, end-of-service final settlements, ensuring accurate and timely payment of each process to employees. This role involves maintaining payroll records, managing employee data, and ensuring compliance with UAE labor laws regulations and internal policies. To carry out responsibilities and contributes to the development of operational policies and procedures in all of the following HR functional areas: benefits administration, payroll, employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, and labor law compliance.

Responsibilities and duties:

• Payroll Processing:
• Prepare and process payroll for all employees, ensuring accuracy and timeliness
• Collect and review employee timesheets and payroll information.
• Calculate wages, benefits, tax deductions, and all other forms of compensation.
• Prepare and process paychecks and direct deposits (WPS).

2. Leave Management:

• Collate and process all leave applications and extensions.
• Prepare leave report and payment on timely manner
• Update leave summary report on a regular basis.

3. End-of-Service (EOS) Settlement:

• Prepare and process EOS on a timely basis.

4. Record Maintenance:

• Maintain accurate payroll records, including employee attendance, leaves, and hours worked.
• Update employee information as necessary (e.g., changes in salary, benefits, or personal details).
• Maintain accurate payroll records and documentation.
• Ensure compliance with UAE payroll regulations and internal policies.
• Conduct regular payroll audits to ensure accuracy.

5. Employee Support:

• Respond to employee inquiries regarding personnel (payroll, leave, EOS) related matters.
• Provide support and information on payroll, leave and EOS procedures and policies.

6. Reporting:

• Generate personnel-related reports for management.
• Prepares a variety of scheduled and ad hoc reports for analysis
• Assist in the preparation of financial statements and other reports related to payroll, leave, EOS.

7. Compliance:

• Ensure compliance with UAE Government and Labor Law, and local payroll regulations, Emiratization, Pension.
• Stay updated on changes to UAE labor laws and payroll regulations.

8. Reporting:

• Generate payroll reports and provide necessary data for audits and financial analysis.
• Prepare and submit payroll tax filings and reports to appropriate agencies.

9. Employee Support:

• Address employee inquiries related to payroll, benefits, and deductions.
• Assist employees with payroll-related issues and discrepancies.

10. Collaboration:

• Work closely with the HR team to ensure smooth onboarding and offboarding processes.
• Collaborate with finance and accounting departments as needed.
• Assists in the development, enhancement, and implementation of salary surveys and other benchmarking exercises
• Participates in the development and implementation of compensation and benefits related policies and procedures
• Reviews payroll reports for accuracy and makes adjustments as necessary
• Performs Key Performance Indicators (KPIs), analysis and prepares statistical reports, narrative reports and communications for use in formulating goals and objectives.
• Assist the PRO in the renewal process of labor permit, residence visa and other pertinent company documents specifically licenses (Trade license) and company certifications (Civil Defense Certificate).
• Maintain and update admin. & individual filing system.
• Coordinate with external bodies including sister companies, government authorities, and all other institutions involved in undertaking HR duties.
• Perform administrative tasks from time to time.
• Perform other duties as assigned by the Department.

Accountabilities:

• To ensure the departments operations is running smoothly and effectively to deliver maximum value to the organization as a whole.

Qualifications:

• Bachelors degree in HR/Administration/HR-related trainings and/or certifications.

Years of Experience:

• Minimum 5 years of work experience in the same or related role

Person Requirements:

• Proven experience in payroll, leave, EOS processing and HR functions.
• Strong knowledge of payroll software and HR information systems
• Proficiency in MS Office, especially Excel, Dynamics 365, Attendance system.
• Knowledge of HR functions (pay & benefits, recruitment, training & development etc.).
• Understanding of UAE labor laws and disciplinary procedures.
• Good sound knowledge of HRMS is a plus.
• Excellent attention to detail, outstanding organizational and time-management abilities.
• Ability to maintain and manage information of a confidential or sensitive nature
• Strong communication, interpersonal skills and demonstrated competency to interact with people at all levels of the organization
• Analytical, problem-solving and decision-making aptitude.

Communication and Interaction:

• Internal: Senior Management, Middle Management, Senior Staff, Staff

External: Suppliers, GovernmentWe exist to create positive change for people and the planet. Join us and make a difference too!

Job Title: HR Generalist

Location: UAE or Qatar

About the role

We are looking for an experienced and people-focused HR Generalist to join BSI’s People team.

In this role, you will provide end-to-end HR support across one or multiple countries, acting as a key contact for employees and managers across a broad range of HR matters. You will support the full employee lifecycle, including onboarding, payroll coordination, employee relations support, benefits administration, and HR operations.

Working within a global matrix organisation, you will play an important role in ensuring employees receive a consistent, high-quality experience while balancing local employment requirements with global processes and policies.This role also provides day-to-day guidance and support to local HR Administrators, helping ensure effective delivery of HR services across the region.

Please note: In line with local workforce requirements and hiring eligibility criteria, this opportunity is open to Emirati nationals only if based in UAE. Candidates must hold the relevant local citizenship and unrestricted right to work in the advertised country of hire. Sponsorship and relocation support are not available for this position.

Key Responsibilities

• Act as a key HR contact for employees and managers across assigned countries.
• Manage end-to-end HR operations including onboarding, contractual changes, benefits administration, leave management, payroll coordination, and offboarding.
• Maintain accurate employee records and country-specific HR documentation within HR systems.
• Provide first-line guidance on HR policies, procedures, and employee lifecycle matters.
• Support managers with routine people processes and best practice guidance.
• Coordinate payroll inputs and support monthly payroll activities.
• Support employee relations activity, triaging and escalating more complex matters where appropriate.
• Maintain awareness of local employment legislation and support compliance with local labour laws and internal policies.
• Support implementation of regional and global HR initiatives, including leadership development, systems changes, and performance processes.
• Build strong relationships across the People team and wider business to ensure a seamless employee experience.
• Support HR projects and contribute to continuous improvement of HR processes and ways of working.
• Provide guidance and day-to-day support to local HR Administrators where applicable. 
•  

What we’re looking for:

Essential

• 5+ years of HR experience within a generalist or operational HR role.
• Strong understanding of employment law, HR policies, and people processes.
• Experience working within a global or matrixed organisation.
• Experience using HR/HCM systems.
• Strong communication and stakeholder management skills.
• Excellent organisational skills with the ability to manage multiple priorities effectively.
• High levels of professionalism, integrity, and discretion when handling sensitive information.
• Strong problem-solving capability with the ability to apply sound judgement.
• Business English and local language proficiency relevant to assigned countries. 
•  

Highly desirable

• HR-related qualification or certification.
• Experience supporting multiple countries or regions.
• Experience supporting employee relations activity or working closely with ER teams.
• Experience contributing to HR transformation or process improvement initiatives.

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, and ongoing training and development.

The salary range for this role is between 181,500-242,000 AED / 205,800-294,000 QAR. The advertised salary range reflects the level, scope and responsibilities of the role. Starting salary within that range will be determined based on experience, skills, market considerations and alignment with internal equity principles.

Do you believe the world deserves excellence?

We are proud to be the business improvement company helping organisations become more sustainable and resilient — inspiring trust in their products, systems, services, and the world we live in.

Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner to 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services — including innovative software solutions and cybersecurity expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT, and beyond. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust: the Kitemark.

Through our unique combination of consulting, training, assurance, and regulatory services, we bring solid and broad knowledge to every company.

If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team — apply now and become part of the BSI family!

D&I Policy

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization — all while having fun doing great work. BSI is a community where everyone can thrive.

If you require any reasonable accommodations to be made on account of a disability or impairment throughout our recruiting process, please inform your Talent Acquisition Partner.

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About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.

Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.

Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.

Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

• BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.