HR Generalist - CCA at Tech Data A TD SYNNEX Company
San José, , Costa Rica -
Full Time


Start Date

Immediate

Expiry Date

24 Jan, 26

Salary

0.0

Posted On

26 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Servant Leadership, Communication Skills, Interpersonal Skills, Negotiation Skills, Conflict Resolution, Organizational Skills, Attention to Detail, Time Management, Analytical Skills, Problem-Solving Skills, Integrity, Professionalism, Confidentiality, Employment Laws, Microsoft Office, Workday

Industry

IT Services and IT Consulting

Description
About the role: The HR Generalist resolves and/or escalates co-worker and manager questions and challenges, and assists in the development, implementation, and administration of human resources programs, practices and procedures often encompassing several areas of human resources including HRBPs and HR COEs (Employee Relations Center, Talent Acquisition, Talent Management, HRIS, Compensation and Benefits, and Diversity, Equity, and Inclusion). The HR Generalist is distinguished from the HRBP by the focus on operational responsibilities with coworkers/managers in a client group versus the HRBP focus on working with leadership to align HR strategy with the business strategy. This role reports to an HR Director but may take day-to-day direction from an HRBP. Candidates from Guatemala are encouraged to apply. What you'll do: Manages questions and issues from co-workers and managers. Determines escalations and resolution through company programs and policies to COEs and HRBPs. Manages onboarding of new hires including but not limited to I-9 completion and education of HR policies & procedures. Creates presentations/FAQs, runs Workday reports for HRBP/business requests for data, and ensures Workday transactions are approved in a timely manner. Supports all succession planning and talent management initiatives. Conducts and analyzes exit interviews and makes actionable recommendations based on data Acts as a culture champion to ensure a culture that focuses on engagement, continuous improvement, cultural awareness, and high performance with the coworker experience being paramount. Reviews, tracks, and documents compliance with training. This may include safety training, anti-harassment training, development, and other training assigned by client groups. Partners with the HR COEs and HRBPs to collaboratively implement HR programs and policies Collaborates with other business partners (Finance, Legal, IT) to complete projects and meet operational needs. Work with the Facilities regarding any co-worker needs Other Duties & Responsibilities: Additional duties as assigned Meets attendance and punctuality standards What we're looking for: Experience: 3 to 5 Years of relevant work experience in HR, including familiarity with all areas of HR. Education & Certifications: Bachelor's Degree with Business/HR or related field or an equivalent combination of education and experience is required. SHRM or HRCI certification is preferred. Required Knowledge, Skills & Abilities: Strong values with a clear inner core of servant leadership Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail to manage multiple priorities. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to act with integrity, professionalism, and confidentiality. Thorough knowledge of employment-related laws and regulations. Proficient with Microsoft Office Suite or related software. Proficiency with or the ability to quickly learn Workday, including entering/approving transactions and running/performing basic analysis with Excel reports. Ability to attend meetings in other time zones. Ability to travel to other locations to attend events and meetings. Ability to create and conduct formal presentations. Ability to work independently with minimum supervision. Key Skills At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What’s In It For You? Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don’t meet every single requirement? Apply anyway. At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for! At TD SYNNEX (NYSE: SNX), we’re proud to share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. With diverse backgrounds, expertise and experiences, our co-workers make us who we are. When we seek to understand one another and recognize the power of the individual, we demonstrate respect and dignity; we learn, evolve and unlock potential to achieve outstanding results for our customers and win together. This broad perspective is integral to our commitment to diversity, equity and inclusion. To learn more, visit www.TDSYNNEX.com or follow us on Twitter, LinkedIn, and Facebook

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Responsibilities
The HR Generalist manages questions and issues from co-workers and managers, determining escalations and resolutions through company programs and policies. They also manage onboarding, support talent management initiatives, and act as a culture champion.
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