LOCATION:

San Pedro, San Jose, CR
Job Family: Human Resources
Country/Region: Costa Rica
About the Organization
Coloplast develops products and services that make life easier for people with very personal and private medical conditions. Coloplast Business Centre, located in San Jose, Costa Rica is part of the Coloplast Business Centre organization belonging to Business Support. CPBC in Szczecin (Poland) is the one of the biggest sites in Coloplast Group in the world with sustainable growth over years. Our organization consists of several departments supporting Coloplast group globally in sales, IT, production and distribution, HR, marketing and finance processes. In total Coloplast Business Centre employs about 800 people. The site in Costa Rica is designed to support our business in North America.
The Job
You will be part of a newly established organization dedicated to supporting the North American business within the Coloplast group. Our mission is to unlock further potential and drive continuous improvements and simplicity across all areas of leadership. With an expected organization size of approximately 250 FTEs, you will play a pivotal role in shaping the future of the team.
Role and Responsibilities
We are seeking a highly motivated and experienced HR Specialist to lead the development of the People & Culture (P&C) function in this new entity. Your responsibilities will span the entire employee lifecycle, from hiring to development, and will include building key HR processes such as recruiting, onboarding, benefits, and employee development. You will collaborate closely with the Site Lead to foster and shape the company culture. In this role, you will ensure the smooth operation of the HR department and contribute to the overall success of the organization by leading all aspects of human resources practices and processes.

Qualifications/ Competences

• 5+ years’ experience in Human Resources
• Experience in Shared Services or equivalent
• Strategic mind-set with proven execution records
• Master`s degree in Human Resources, Business Administration, or a related field
• Experience in being part of a newly established organization will be a plus
• Excellent analytical, negotiation and management skills as well as change management capabilities
• Very good level of English writing and communication skills (it’s a Company business language)
• Ability to challenge leaders at all levels and to work in an international environment
• Able to travel to USA if needed (needs to meet requirements related to US travels

• Execute day-to-day HR operations within the SSC, including recruitment, onboarding, payroll administration, benefits management, and employee data management
• Develop and implement HR strategies aligned with the business objectives
• Act as a point of contact for employees and managers, answering HR-related questions and resolving issues related to policies, benefits, and procedures
• Coordinate the recruitment process, including posting job openings, screening candidates, conducting interviews, and managing the offer process
• Collaborate with hiring managers to understand staffing needs and ensure effective talent acquisition
• Act as an advisor and support employees and managers with employee relations issues, providing guidance on conflict resolution, performance management, and disciplinary actions
• Foster a positive work environment and culture by ensuring effective communication and handling employee concerns in a timely and confidential manner
• Support employee development initiatives by identifying training needs and facilitating or coordinating training programs that enhance employee skills and performance
• Ensure compliance with local labour laws, regulations, and organizational HR policies
• Monitor and analyse HR metrics, such as turnover rates, absenteeism, and employee engagement levels, and provide reports to management
• Utilize data to make recommendations for continuous improvement in HR processes and employee satisfaction
• Ensure good communication and alignment with internal business partners to successfully implement the agreed plans

Qualifications/ Competences

• 5+ years’ experience in Human Resources
• Experience in Shared Services or equivalent
• Strategic mind-set with proven execution records
• Master`s degree in Human Resources, Business Administration, or a related field
• Experience in being part of a newly established organization will be a plus
• Excellent analytical, negotiation and management skills as well as change management capabilities
• Very good level of English writing and communication skills (it’s a Company business language)
• Ability to challenge leaders at all levels and to work in an international environment
• Able to travel to USA if needed (needs to meet requirements related to US travels)

We are looking for a strong business mindset who is ready to take this role and build CPBC CR organization for sustainable operation, have a genuine interest in other people and you are brilliant in building up relationship with the entire organisation as well as your global colleagues. You should thrive in a culture where we are ambitious but at the same time cares about our colleagues. We have an open and honest feedback culture, which you should be feeling comfortable with.

We offer

• On-site work from an office in San Jose with the possibility of occasional hybrid work
• Engaging and dynamic responsibilities with opportunities for professional growth
• International work environment with a Scandinavian corporate culture
• Exposure to experience within a global organization
• Access to internal training programs
• Medical insurance
• Well-organized company events to foster team spirit

Recruitment details
Please apply online with your CV in English.
We will review all applications continuously and invite selected candidates further to the recruitment process. We will close the offer down once we find the best match to the role.
Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.
Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.
Visit us on Coloplast.com.
58520

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