YM Inc. was founded on the strength of a single retail store in the heart of downtown Toronto in 1975, under the name Stitches. Today we are one of North America’s leading apparel retailers operating over 800 stores across Canada and the United States under the following banners: Stitches, Urban Planet, Urban Behavior, Sirens, Forever 21, Urban Kids, Suzy Shier, Le Chateau, Bluenotes, West 49, Mandee, Charlotte Russe, and Rue21.
Our goal is to sustain performance that exceeds expectations. We are committed to creating a culture where people feel valued and inspired to achieve results. We give our people the appropriate tools, freedom and authority to make decisions. They are accountable for their actions and we recognize their efforts and reward their results. We attract and nurture the best people by providing leadership opportunities, career development and continuous learning. We are committed to leading by example and with integrity. We treat people with respect and dignity, promote the benefits of diversity and address challenges in a direct and compassionate manner. We engage people in our goals and objectives; we listen and act on new ideas where possible. That is our Philosophy.

· Serve as the first point of contact for employee inquiries related to HR policies, workplace concerns, leaves of absence, and general employment matters across Canada and the USA
· Support employee relations by conducting workplace investigations and assisting with conflict resolution, disciplinary actions, and terminations in alignment with company policies and employment legislation
· Administer and monitor various leave of absence programs, ensuring compliance with federal, provincial, and state laws
· Manage workplace injury and claims processes, including incident reporting, claims submission, monitoring claim status, and coordinating safe and timely return-to-work plans
· Promote and oversee health and safety programs across all locations, including training coordination (e.g., First Aid, JHSC), maintaining health and safety boards, responding to workplace safety concerns or inspections, and participation in Joint Health & Safety Committee (JHSC) activities at the corporate office
· Engage in the interactive process to assess and implement reasonable accommodations or modified duties for employees requesting medical support
· Respond to external agency inquiries such as Unemployment Insurance Benefit claims (USA), Service Canada requests, and support the resolution of employment-related matters involving regulatory inspections, workplace complaints, and other compliance reviews
· Prepare documentation for store closures in accordance with relevant legislation
· Maintain compliance with labour law posting requirements across US store locations
· Assist with onboarding and orientation of new hires and internal transfers at Head Office
· Contribute to HR policy updates, communications, manuals, and special projects as assigned