Full job description

At New Growth Care Group, we do things differently.

We're human-centred, hands-on, and deeply committed to both the people we support and the team who make it possible. We don't just process the paperwork behind our people; we build the team that makes the work possible.

We are currently recruiting our first HR Generalist to join our Head Office team in Bentleigh East.

About the Opportunity

Full-time, ongoing | Bentleigh East Head Office | Reporting directly to our CEO

• You will be our people function. All of it
• Close to 50 people, 2 beautiful SIL homes, a growing community team and Support Coordination
• Manage 2 direct reports
• A direct line to the CEO, and the authority to actually change things
• Happy for this to be done from another state if that suits you better

Finding and Keeping Good People

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• Own recruitment end to end: writing the ad, screening, group interviews, references, offers
• Design an induction that means a new starter arrives ready to work rather than waiting to be told what happens next
• Build the pathway that takes a support worker to a senior or supervisory role, so our next leaders come from inside
• Own why people stay, and be honest with us about why they leave

This suits someone who has watched good people walk out the door for reasons that were fixable.

Performance and Development

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• Run the performance and supervision cycle, and keep it actually running
• Coach our managers through the conversations they are avoiding
• Own our learning platform, allocate what people need, and track whether they finished it
• Tell the CEO where we are thin before it becomes a problem

Perfect for someone who thinks performance management is a monthly habit, not an annual event.

Award, Pay and the Fine Print

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• Be our answer on the SCHADS Award, and the Nurses Award where it applies
• Get pay classification right at engagement and at every role change
• Take payroll queries off our Finance Manager, and be a backup to payroll when they are away
• Handle employee relations day to day, with an external adviser on hand for the hard ones

This is ideal for someone who can give a manager a straight answer on an award question and stand behind it.

Systems, Automation and Better Process

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• Own Employment Hero as our system of record, including the parts nobody has configured yet
• Automate induction, probation, reviews and compliance so they trigger on their own instead of living in somebody's head
• Redesign a process when it breaks, with the person who owns the work, then check it actually took
• Give the leadership team a workforce report they can make a decision from
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